Best Western Plus West Akron Inn & Suites offers a generally pleasant experience for its guests. Many visitors appreciate the friendly and helpful staff, noting that the check-in process is smooth and welcoming. The hotel features spacious rooms, although some guests have mentioned issues with cleanliness and maintenance, such as unpleasant odors and non-operational amenities. The pool area is considered satisfactory, but there are concerns about the cleanliness of common areas like the elevator and breakfast area. Some guests rented the penthouse and enjoyed a relaxing stay, although they wished for additional services like a masseuse. While the hotel receives praise for its staff and room size, there are consistent mentions of cleanliness and noise issues, particularly with children running in hallways. Overall, the hotel provides a decent stay, but improvements in maintenance and service could enhance the guest experience.
The Hotel is honestly ok.. beds were hard as a rock but the room seemed clean. The pool area was alright. The elevator floor was unbelievably sticky as was the breakfast area in the morning. Staff was very
June 2023
The room service that you get for the price your paying is abysmal, just outright atrocious, I ended up sleeping in my car want even worth asking for a refund
June 2023
Good price and nice clean rooms. Good breakfast available for free!
