BMW of Akron is a premier BMW dealership in Akron, Ohio, offering a full lineup of new models and certified pre-owned vehicles. Customers report having great and amazing experiences, describing the process as smooth with red carpet, first class, and posh service. The staff is noted for being very accommodating, patient, helpful, kind, and laid back. Multiple sales staff members are highlighted for their deep knowledge of the cars, working hard to get customers the deal they want and ensuring they get what they are looking for from start to end. The service department is acknowledged for doing great work. However, customers should be aware of additional fees, specifically a 12% shop fee added to service quotes, such as for an alignment, and a separate 3% credit card fee. Despite these fees, the quality of work leads some to still give a high rating. The overall sentiment is that the dealership provides personalized care and a premium selection, bringing dreams to driveways.
Tanner helped my wife and I find a preowned Mazda. He made the process so quick. Highly recommend anyone thats looking for a new car to work with him.
August 2026
Just purchased a beautiful per-owned 330i last week and I have to thank Tanner & Betty specifically for being so wonderful and patient with me as a first time car buyer. I was walked through the process that I had not been through in such a helpful and friendly way. Would definitely recommend searching and shopping with... read full comment
June 2026
Picked up a vehicle to transport for auction. Easy as always. Awesome dealership!
