Dillard's at Summit Mall in Akron is a beautiful, grande, spacious, and immaculately clean department store. It offers a broad selection of merchandise, featuring everything you could want for the entire family and household, including compelling clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home selections. The store carries products from both national and exclusive brands. Staff are frequently noted as very friendly and helpful. Specific associates in departments like women's intimates and women’s fragrance are highlighted as exceptional, being kind, thoughtful, and going out of their way to assist customers. They provide excellent service, offering helpful suggestions and making customers feel valued without having to search for help. The store is particularly praised for its amazing shoe selection and impressive fragrance selection, with special events also mentioned. Overall, it is a place where shoppers can find what they need and have a great experience.
Was able to find my daughter a gown for her school's winter dance.
January 2025
I must of had a lost look, because I was approached by a helpful and informative employee that directed me to what I was looking for. Even during the final purchase kindness and efficiency were priority.
June 2024
Wanda alone in women's intimates problems this place making money. If you need fitted for a bra or have questions. WANDA IS YOUR WOMAN!! she's kind helpful thoughtful and just plain amazing at her job. Thank you!!
