Dollar General Akron is a store offering everyday essentials at affordable prices. It provides everyday low prices on frequently-needed items including food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, seasonal items, and paper products. It sells alcohol and tobacco, and customers can save more with the myDG program. The store is described as a good place for certain items, allowing for a fast in-and-out experience. Employees are noted for being nice to customers and helpful in finding items, especially when someone is in a hurry. The store is also reported to be well kept and organized, showing great effort from the staff. However, a significant issue was reported where a customer was incorrectly charged. Employees, including a head cashier, showed strong customer orientation by spending considerable time trying to resolve the problem. They attempted multiple solutions, ultimately resulting in a cash refund from the register. The incident caused distress, with concern that the helpful employee might face repercussions for solving the customer's problem when no one else could.
Good place for certain items fast in and out the employees will help you find anything they sell when your in a hurry and are nice to customers
July 2023
Joey is always such a pleasure to encounter. The store is well kept and organized. Shows great effort for the staff. As a customer I thank you Al for your hard work.
July 2023
I really didn't stay long so there was nothing for me to critique. Line goes quick if there is one.
