Firestone Complete Auto Care in Akron is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The staff is noted for being professional, friendly, and respectful, with a focus on customer safety and thorough service. Customers report satisfactory experiences with specific services like alignments, which are completed quickly. The business is considered good for tires and alignment work. However, some services, like suspension and brake repairs, can be pricey, and it is suggested to get multiple diagnoses for such work. The mechanics are often younger, and while at least one ASE certified person is typically present, the certification of others is not always certain. Overall, the expert team provides reliable and affordable auto care tailored to unique needs, aiming to get customers back on the road.
Had an appointment to get an oil change. Even w an appt. It took an hour and a half and cost $84. Just a heads up before you spend the same as it would cost to go somewhere and be out in 10 min.
May 2024
Alex you did a great job. I appreciate you and your kindness and dedication. You put customers safety before a selling protocol and that’s a beautiful thing. Thanks again for great service.
May 2024
Quality and timely recommended repairs by knowledgeable technicians
