Liberty Tax provides a fast and easy tax preparation service. The tax preparers are very nice, knowledgeable, and professional. They are courteous, patient, and good at communicating, explaining everything clearly. The experience is excellent, with prompt preparation and all questions answered. The preparers are very informative, helping clients understand their options and be more prepared. The service exemplifies great customer service, being both warm and professional. The online portal for uploading documents is easy to use. Fees are reasonable, and clients report being very pleased and happy with their returns, often receiving more than expected. Many customers return year after year.
