Liberty Tax is a tax preparation service that has received mixed reviews from its customers. While some customers, like Ms. Teresa at the Canton Road office, have had a pleasant and professional experience with the company, others have found the service to be lacking. Some customers have reported issues with employees being distracted or forgetting important tasks, leading to a stressful and unsatisfactory experience. However, other customers, like the one who visits the Canton Road office, have had a positive experience, with the staff being helpful and remembering them year after year. Overall, the reviews suggest that the quality of service can vary depending on the specific location and staff members.
Theresa Rose was very knowledgeable and did a very good job on our taxes. We have had her do our taxes for at least the last 4 years and will return next year.
March 2026
Theresa Rose was marvelous. Fun and casual. Great job.
May 2024
Judy talk on the phone or was watching T.V. more then she bothered to explain anything to me or what I needed to do. She forgot to prepare the city taxes till I questioned it. Getting taxes done is stressful and having to pay someone to talk on the phone and watch TV just did not sit right with me.
