Liberty Tax is a tax preparation service that has received mixed reviews from its customers. While some customers, like Ms. Teresa at the Canton Road office, have had a pleasant and professional experience with the company, others have found the service to be lacking. Some customers have reported issues with employees being distracted or forgetting important tasks, leading to a stressful and unsatisfactory experience. However, other customers, like the one who visits the Canton Road office, have had a positive experience, with the staff being helpful and remembering them year after year. Overall, the reviews suggest that the quality of service can vary depending on the specific location and staff members.
Judy talk on the phone or was watching T.V. more then she bothered to explain anything to me or what I needed to do. She forgot to prepare the city taxes till I questioned it. Getting taxes done is stressful and having to pay someone to talk on the phone and watch TV just did not sit right with me.
March 2024
Theresa did my taxes for me. I thought she was amazing. Did a great job and efficient
March 2024
Very friendly! Very knowledgeable! I will be returning for a third year next year!
