NAPA Auto Parts - Jani Auto Parts Akron receives highly recommended reviews for its great and helpful employees who provide friendly and exceptional customer service. The store is noted as exceptionally clean and organized. Customers report finding the parts they need at very good prices, even for uncommon items, which secures their continued business. While sometimes a specific part may not be in stock, particularly for dealer-only items, the service remains positive. The staff is efficient and accommodating, even when adapting to different delivery procedures.
There wasn't a single time I talked to someone that didn't have auto tech knowledge. We need more people like this in parts stores. And Napa brand parts are great quality from my personal experience.
September 2023
Congrats, I highly recommend Napa! The store was exceptionally clean and organized. Great employees and very helpful. Had the parts I needed at very good prices. Exceptional customer service!!
March 2023
They were complaining, not with a bad attitude at all, about driver no touch freight, wich is what I do as an OTR driver, even with them used to driver assisting the process, they were fast and friendly not a problem.
