Public Storage in Akron offers convenient storage options with a focus on customer service. Customers can reserve a storage unit online for free and without commitment, and have the option to skip the counter with the online eRental. The staff is highly praised for their helpfulness and friendliness, with several reviews highlighting exceptional service from employees like Vanessa, Max, Demetria, and Rob. Visitors appreciate the personal attention, assistance with upgrading units, and their overall positive experience. The facility has been recognized for its friendly staff and excellent customer care, making it a reliable choice for storage needs. The business has provided nearly 50 years of neighborhood service, emphasizing convenience and customer satisfaction.
Rob was GREAT!!!! So professional and explained everything to me and made sure I understood before signing or agreeing to anything. Forever grateful for his time and patience with me.
August 2025
Vanessa was SUPER helpful and wonderful!!!! We had to upgrade our storage unit TWICE and she was the sweetest, most respectful and understanding customer service rep!!! I definitely recommend asking for Vanessa!! Super helpful! Thank you SO much Vanessa!!!
August 2025
Very informative. Helped me with every question I had. Definitely great service
