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“I was lucky enough to work with Samantha. She went above and beyond to find a loan that fit my needs. She acknowledged my sense of urgency and kept the process moving as fast as possible while keeping me informed the entire time which I really appreciated. She was very friendly, kind, professional and patient during the process. Thanks again, Samantha!”
“I stop by the bank drive through every morning for work purposes. I have never had more pleasant experiences at a bank. I know I am a regular there but the friendliness that the women show is unmatched. 10/10.”
“I’ve been a Chase customer for many years. I’ve always received the greatest customer service from the locations in Salem & Alliance, Ohio. Yesterday, my son & I needed docs notarized for a mortgage refinance so we stopped at the Alliance OH Chase branch & Amanda Booker, was exceptional!! I didn't make an appointment prior to us walking in & she wasn’t rude about us not having one. She sat with us & reviewed the entire packet of paperwork with us, even before she notarized it. And she didn’t have to do that! We really appreciated her assistance, but more so, her friendliness & how personable she was! Polite & helpful people are few & far between these days, so Amanda deserves the kudos!”
“It is a very good place to bank but I really wish they would offer mobile check deposits because I live in Carrollton and I have to drive a half an hour to minerva to deposit a check”
“I moved my checking and savings accounts to the Alliance branch of CNB more than a year ago. I thoroughly appreciate and enjoy the personal touch that comes from working with a smaller Bank. Some people may prefer anonymity but when it comes to my funds, I would rather have bank personnel who know me, know my banking patterns, and are more likely to determine if something was amiss in terms of activities with my accounts. The large banks may offer some additional services but all I need is easy access to my accounts through a smartphone app, electronic deposit for checks and electronic bill pay.”
“They have always taken good care of me here. I would say I don't like how they got rid of staff during covid some of the people they fired helped me look for a car when I needed one and Rachel even helped me look for a job. But as far as banking goes I like banking here.”
“Sandy and Kelly. Those two ladies are AWESOME!!! ?? Would totally have given the two of them 500 stars!! But Huntington as a bank only gets 4 because honestly, charging someone without an account 10$ is a bit much when the check is drawn on YOUR bank to begin with. However, that being said, if u need a bank account, go see these ladies!!! They made my experience very friendly and very painless.”
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“My friend and I were shopping at Walmart and I told him how I was pleased with Woodforest National Bank, so he decided to open an account. Jennifer did a great job setting everything up. And we will able to get a $25 bonus for the refer a friend program after a few qualifying tasks!”