Goodwill Industries of Greater Cleveland & East Central Ohio has been a valued part of the Northeast Ohio community for over 100 years. With a network of 23 stores, it supports various community services, including employment programs for individuals with disabilities and family strengthening initiatives. Customers generally appreciate the clean, organized stores and the great selection of clothing at reasonable prices. Many have praised the friendly and helpful staff, enhancing the shopping experience with excellent customer service. However, some shoppers express disappointment over the recent removal of weekly half-price tickets, which they found enjoyable for finding bargains. There are also concerns about the new stickers on books that can damage them. Overall, Goodwill remains a popular choice for thrifty shoppers looking for unique finds while supporting community outreach programs.
Always great finds and excellent customer service 😇❤️🙏
May 2026
This is one of my favorite stores now to go to and I just love all the workers there especially betty I think her name is at the alliance store she is always so helpful and friendly makes my experience so much better
April 2026
betty is always so sweet whether she’s cashing you out or doing the racks, there’s never a bad experience!
