About Goodwill Industries of Greater Cleveland & East Central Ohio
Goodwill Industries of Greater Cleveland & East Central Ohio has been serving the Northeast Ohio community for over a century. The organization operates a network of 23 stores that support various community services and outreach programs, including employment assistance for people with disabilities, family strengthening services, and rape crisis programs. The stores offer a wide selection of items, and the prices are generally reasonable, although some customers have found certain prices to be high. The staff is often described as friendly and hardworking, though there have been some reports of rude behavior from both customers and employees. Customers have noted positive changes in the stores, with improved stocking and cleanliness. The new manager, Anita, has been praised for her polite and helpful attitude. While the parking lots have been a concern for some, the overall experience at Goodwill stores is generally positive, with customers appreciating the stores' contribution to the local community.
Lots of great things very reasonably priced the girl that checked me out was friendly and packed everything carefully. (She was wearing really cute heart shaped glasses. ) She should be the role model for all Goodwill employees. Thank you!
July 2026
The staff is very professional and helpful. Welcoming and organized!! Great service!!
June 2026
Still think they are high priced you can get 2 brand new T-shirts at Walmart for the price of one used one there. They have a lot of variety and you can find some really nice stuff if you have time to go through it!
