Kemba Credit Union is a friendly and helpful financial institution that offers a full range of services, including savings accounts, loans, and mortgages. Many members appreciate the courteous and professional staff, who are always willing to assist and answer questions. The process of obtaining loans, such as car loans, is often quick and simple, with some members reporting approval times as short as two hours. The credit union is known for its rate leadership in the area for both savings and loans, and it generally charges no bank-type fees. Members have shared positive experiences, mentioning that staff are kind and treat them well, and that they feel trusted and valued. Even members who live far away, like in Arkansas, have had good experiences over the phone, with staff making efforts to provide helpful service. While some negative reviews exist, often related to minor issues like a card arriving a day late, the overall sentiment is positive, with many members expressing love for Kemba and satisfaction with their services. The location is appreciated for its convenient hours, including Saturday openings.
