“I randomly saw a chicken tractor on clearance on a google ad and this location was the only one that had it. I was struggling to find someone to loan me a truck big enough to get it home but the manager took care of that for me and solved the problem. I have shopped at the Medina, Columbia station, and the north Olmsted location and they don’t hold a candle to this location. I’ve been to the others multiple times and half the time you can’t find an employee or they don’t even seem like they want to be there. As a feed store manager myself, I applaud Jolene and her team. THANK YOU!!”
“I recently ordered and received my steam punk charging station and copper pipe room desk lamp and I couldn't be more than thrilled with the items and the overall general experience. Tim helped me when I reached out through email to ask a question and his response time was impeccable. The quality product, the design, and even down to the receiving the package shows it was made and delivered with care. I cannot wait to request some more items from them once we move into our new house. The quality, craftsmanship, and unique designs are truly a conversation piece. Thank you for everything and I look forward to doing more business with you soon!”
“Rural King, if you're not familiar is like your favorite hardware store started dating your favorite feed store and there cousin the gun store was always hanging out”
“So pleased I found this store - I only recently found them when searching for a larger piece of shop equipment. Tim and his team are great. They have handled every query and been extremely helpful with the entire process and very engaging along the way. Highly recommend them as customer service and communication is second to none.”
“I recently discovered this awesome hardware store. The fastener aisle is what Diane said the largest selection in the state.
This is my new go to hardware store.
You won't be disappointed.”
“I had placed an online order for two sets of ceramic dishes for our anniversary party. They arrived with many pieces broken in each of the two boxes. I was really distraught about this (I cried big ugly tears), because this was a really special occasion for us. I didn't have enough time for a second order to arrive, nor did I have enough time to find something comparable locally. Josh was very calm and kind on the phone, even though I was not. He suggested a viable solution and gave me a refund. I wasn't thinking clearly at that moment, so his guidance was exactly what I needed. I have no way of knowing who was at fault for the breakage, but he made it right for me. Josh is a rock star!!”
“They have such a great selection especially the plumbing I find things there that u can't find at home Depot or Lowe's in fact I've found parts I needed that my plumbing supply houses didn't have any the atmosphere is super cool and they are knowledgeable even if you don't know the name of what you are looking for”
“Excellent place as we all know for home improvement items but this store is staffed with extremely helpful and nice people. The prices are very competitive if not dead even with other stores who stock these types of items.”
“Have historically been more of a home Depot guy, but I have to admit, the last few times I went to Lowe's I was thoroughly impressed! It isnt just trying to be another version of HD anymore imo. They sort of have their own vibe, new inventory that I dont recall them having back in the day and lots of it. If you haven't been lately I suggest checking it out. I have spent more time there than at the competition whenever I do go. I guess its probably because they keep it interesting. Plus, for HVAC technicians like me & (I suppose) electricians, Lowe's is the new home of Klein tools! Whats not to love? Highly recommend!”
“Chloe was beyond helpful and amazing with customer service, she stayed on the phone and helped me through my whole order and had a positive attitude! This is why I choose Lowes any day over Home Depot!! Their Customer service always surprises me!”
“Bought a washer/dryer set here today, 2/21/24. Julie was VERY knowledgeable, helpful and most of all friendly. Purchase went through without a hitch. Thanks Julie and thanks Home Depot.”
“Michelle, our cashier today, helped us set up an account for a military discount on our purchases. She was very kind and courteous and took us through every step of the process without being impatient with our lack of media skills. Michelle was a ray of sunshine in a world of unhappy customer service representatives. She's a keeper!!”
“Four star review is only four really bad location for trucks, it’s in the middle of the town and that’s why I’m giving four stars.
This update is just for drivers , there is a five or six docks on east side of the building where the entrance for the shipping receiving is. The easiest way to get to the building and shipping department is if you follow route 20 then go to the Taylor Road all the way to the end until you reach Winckles street than turn lef And the entrance is right there on your right hand side.I have delivered at 6 AM with no problem, but if you call in advance, they will tell you 7 o’clock the opening. Absolutely there is no overnight parking so don’t even try small streets and tight streets.. people were polite at receiving so that’s a big plus. Due to problems with the parking spots in the city there is Walmart supercenter 3 1/2 miles south but they do not allow overnight stays only if you need to stay there for a few hours waiting for another load that I think would be OK.”
“Diana was extremely helpful, courteous and professional. She was always looking for ways to save money on refill and cost of the products. I feel that she is extremely knowledgeable and always gave me solid advice on the products I purchased. She deserves a raise and recognition.”