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7:30AM - 4:30PM
1897 Cooper Foster Park Rd, Amherst
Hardware Stores
“I called with some questions and I was able to speak with Lexi, and let me just say 11/10 customer service! If you need some help, go find Lexi! Although what I needed isnt available in store, I almost want to still stop in and buy something to support the business. If corp or management ever reads this- give that girl a raise.”
“Excellent customer service, and good selection of hard to find tools, bits, and sockets. I appreciate all that they do. 10/10 would recommend and will return for my business.”
“I recently ordered and received my steam punk charging station and copper pipe room desk lamp and I couldn't be more than thrilled with the items and the overall general experience. Tim helped me when I reached out through email to ask a question and his response time was impeccable. The quality product, the design, and even down to the receiving the package shows it was made and delivered with care. I cannot wait to request some more items from them once we move into our new house. The quality, craftsmanship, and unique designs are truly a conversation piece. Thank you for everything and I look forward to doing more business with you soon!”
“Nice place. It was my first time shooting hand guns. Range was quite warm (it is not temperature controlled, so it was not unexpected) - keep that in mind during some of those stupid-hot days we get. Staff was awesome. We will be back!!!!”
“There is still a hardware store where you can get advice on a project, have a lamp repaired, buy both a garden rake and plumbing supplies, find a match for exactly the screw you need, and pick up windshield washer fluid for your car. You don't ever have to wander up and down the lonely aisles of one of those big box stores again. Instead, let a friendly person at Watson's guide you through their big inventory in a human-scale storefront. They can even help when you don't know the name of the doohickey you are looking for; as a new homeowner, I have purchased many such doohickies here.”
“I had placed an online order for two sets of ceramic dishes for our anniversary party. They arrived with many pieces broken in each of the two boxes. I was really distraught about this (I cried big ugly tears), because this was a really special occasion for us. I didn't have enough time for a second order to arrive, nor did I have enough time to find something comparable locally. Josh was very calm and kind on the phone, even though I was not. He suggested a viable solution and gave me a refund. I wasn't thinking clearly at that moment, so his guidance was exactly what I needed. I have no way of knowing who was at fault for the breakage, but he made it right for me. Josh is a rock star!!”
“I recently discovered this awesome hardware store. The fastener aisle is what Diane said the largest selection in the state.
This is my new go to hardware store.
You won't be disappointed.”
“Have historically been more of a home Depot guy, but I have to admit, the last few times I went to Lowe's I was thoroughly impressed! It isnt just trying to be another version of HD anymore imo. They sort of have their own vibe, new inventory that I dont recall them having back in the day and lots of it. If you haven't been lately I suggest checking it out. I have spent more time there than at the competition whenever I do go. I guess its probably because they keep it interesting. Plus, for HVAC technicians like me & (I suppose) electricians, Lowe's is the new home of Klein tools! Whats not to love? Highly recommend!”
“Excellent place as we all know for home improvement items but this store is staffed with extremely helpful and nice people. The prices are very competitive if not dead even with other stores who stock these types of items.”
“Chloe was beyond helpful and amazing with customer service, she stayed on the phone and helped me through my whole order and had a positive attitude! This is why I choose Lowes any day over Home Depot!! Their Customer service always surprises me!”
“Needs a couple more handicap spots but it's a home Depot. The staff is friendly. The layout is different than some other stores but it's always labeled.”
“Michelle, our cashier today, helped us set up an account for a military discount on our purchases. She was very kind and courteous and took us through every step of the process without being impatient with our lack of media skills. Michelle was a ray of sunshine in a world of unhappy customer service representatives. She's a keeper!!”
“Four star review is only four really bad location for trucks, it’s in the middle of the town and that’s why I’m giving four stars.
This update is just for drivers , there is a five or six docks on east side of the building where the entrance for the shipping receiving is. The easiest way to get to the building and shipping department is if you follow route 20 then go to the Taylor Road all the way to the end until you reach Winckles street than turn lef And the entrance is right there on your right hand side.I have delivered at 6 AM with no problem, but if you call in advance, they will tell you 7 o’clock the opening. Absolutely there is no overnight parking so don’t even try small streets and tight streets.. people were polite at receiving so that’s a big plus. Due to problems with the parking spots in the city there is Walmart supercenter 3 1/2 miles south but they do not allow overnight stays only if you need to stay there for a few hours waiting for another load that I think would be OK.”
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“Diana was extremely helpful, courteous and professional. She was always looking for ways to save money on refill and cost of the products. I feel that she is extremely knowledgeable and always gave me solid advice on the products I purchased. She deserves a raise and recognition.”