Cardinal Credit Union is a not-for-profit financial cooperative owned by its members, operating with a "People Helping People" motto. It offers a full range of products including savings and checking accounts, loans, and share certificates. Reviews highlight that the staff is absolutely amazing, beyond helpful, friendly, knowledgeable, hospitable, and professional. Members report receiving great and personalized service, with staff creating plans to build credit and efficiently handling loans and accounts. The team is noted for knowing members' names and tendencies, making visits more efficient. The branch is described as awesome and a place members will definitely recommend to others.
I’ve had a great experience banking here. I always get the lovely Melissa, she’s very friendly & professional & answers all my stupid questions ! This bank helped me get my credit score up after filing bankruptcy. Very happy to have this as my bank & see Melissa’s smiling face once a week.
October 2025
Melissa at the Ashtabula was so helpful with helping me get a credit card and better rates for my car payments. Everything went so smooth and she was so professional and easy to work with! Excellent care from her and from Cardinal Credit Union!
October 2025
We have had very positive experiences with anything we needed at the Ashtabula Cardinal office. The staff goes above and beyond to help!
