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March 2024 by Aaron Escue
I have had an account for many years at O’Reilly Auto parts. For the past several years I have been traveling across the US working on various projects, there’s not just one store I frequent, but many across the US. The AWESOME thing I love about O’Reilly’s, is I can get the right part at a great price no matter which state I’m in, From Utah to Ohio and anywhere in between. When I have a question about a particular part I purchased, they can pull up my history from anywhere in the US and I know I’m in good hands, from warranty, to availability of parts! Thank you O’Reilly’s for taking care of my whole family with great service, products and peace of mind! Aaron Escue loyal customer.
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March 2024 by The Grill'n Chill'n Cowboy
Got my parts...fixed.
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February 2024 by Craig Littler
Excellent associates
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February 2024 by Froggy
Attempted to double bill me, then became very argumentative as if it were my fault that she screwed up. Very poor customer service. I've bought a lot of parts from them, but never again.
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September 2023 by Lawrence Binsky
My son was driving from Columbus to Chapel Hill NC. He broke down just north of Athens and limped his car to O’reilly. The guys there Justis, Lonnie , and Shawn helped him diagnose the problem ( they thought it was an alternator, but ended up being the belt) helped him fix the issue, and lent him tools, advice and assistance to get him back in the road. I can’t thank them enough for helping a 21 year old kid in a 2003 Subaru Baja who was far from home and needed to get back on the road. Awesome!
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September 2023 by jenna hufnagel
Broke down a long ways from home, and the guys here were so helpful and let us fix our vehicle in the parking lot. Even when the store closed, they stayed to make sure we had everything we needed to get back up and running. Wish I would’ve gotten their names! I would give more than 5 stars if I could.
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September 2023 by Tim B.
The employees here are friendly as can be, even as a storm of entitled people treat them like utter garbage. Athens county is filled with people that haven't worked a day of customer service in their life and it shows. I had heard that an older woman that owns a dang Mercedes and brags about how she's a doctor got upset over a counter worker not being complacent in her insulting the way he opened a pack of batteries, so she called the store and claimed he attempted to physically assault her so she could ensure he'd be fired. It's pathetic the way people behave, and when anyone tries to let them know they're being rude, it's instantly "I'll have your job for this." Some of those workers are my friends and for the years I've known them, they've shown no disrespect unless they've been given it to a point they can't receive it any further. I'll always recommend them.
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August 2023 by Rustyr
Great selection of automotive parts and accessories. First visit to this Athens store. Bought a socket wrench, Paid for it like one would, got a receipt. My wife and I were accussed of being thieves by a dirty looking stock boy whom was eyeballing us the whole time there. Showed the receipt. Will never ever go to this store ever again.
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June 2023 by Michelle Hahn
One of the screws holding in my front plate stripped out when I had my car washed so my plate was just hanging on with one screw. One of the guys, I believe his name was Charles, showed me where the screws were, even went out to look at my car to be sure we'd picked out the right ones. He even put them in for me to be absolutely sure they were the right ones before I left. The perfect combination of kind, helpful above and beyond, and personable that you don't find much anymore, and I am thankful he is there to serve as an example for his colleagues to continue that level of superior care.
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March 2023 by Marcy Ohlemeier-miller
Absolutely, the best place to shop for your vehicle needs. Prices are always within expectations, lower than most places when you compare. The manager Mike is professional at all times. The staff will go out of their way to help. The only place I will shop for my vehicle family and business needs. Best manager by far. I have dealt with Mike since they opened in athens.
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March 2023 by Natasha Upton
Absolutely, the best place to shop for your vehicle needs. Prices are always within expectations, lower than most places when you compare. The manager Mike is professional at all times. The staff will go out of their way to help. The only place I will shop for my vehicle family and business needs. Best manager by far. I have dealt with Mike since they opened in athens.
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February 2023 by Marcy MILLER
Absolutely, the best place to shop for your vehicle needs. Prices are always within expectations, lower than most places when you compare. The manager Mike is professional at all times. The staff will go out of their way to help. The only place I will shop for my vehicle family and business needs. Best manager by far. I have dealt with Mike since they opened in athens.
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November 2022 by Tjizzle Fenkenhof
Matthew was a great help to me when my car trunk underpart came off, he fixed it for me I am very thankful as he was a great person also. Thank you Matthew, this was also a great store!
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November 2022 by Dave & Bev Peffer
Zachary went above and beyond to make sure we were taken care of. We appreciate his candor. Previous visits have always been A+, too.
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October 2022 by william Erb
Great place great people. Even without Derek from " vicegrip garage " lol Matthew who was working today 10/11/22 was a happy great guy who help me out
