CVS Health is a prominent healthcare provider that has been actively involved in the COVID-19 pandemic response. The company offers both lab testing and rapid testing for the virus, catering to eligible individuals in select states. While demand for these services has been high, leading to potential lab delays, the staff at CVS clinics strive to provide prompt and efficient care. Customers have generally reported positive experiences at CVS locations, particularly with the front-of-store staff. Reviewers have praised the helpfulness, politeness, and professionalism of employees like Domenic, who went above and beyond to assist with checkout and loyalty program benefits. The stores are often well-stocked, allowing customers to find more items than they initially intended to purchase. While the pharmacy services have received mixed reviews, the overall sentiment towards CVS is one of appreciation for the staff's efforts, even in the face of challenges such as insurance-related issues and supply shortages. Customers acknowledge that the staff is doing their best to provide quality service despite the demands placed on them by the company's corporate policies and the high volume of customers.
I've been coming to this CVS for years. Ravi knows me by name and says hello and chats with me every time I see him to see how I am doing. All staff is warm and welcoming.
August 2026
They are pretty pricey but when you are in a pinch they always seem to have exactly what you need! Very convenient
August 2026
Ravi, who works at the drive through pharmacy window, is so nice. He is friendly, efficient, and remembers my name! CVS Aurora pharmacy is a thousand times better since he started working at this location. If you were frustrated here in years past, give them a shot again, it’s really good now.
