Famous Footwear Outlet is a popular shoe store that offers a good selection of different products. Customers appreciate the staff's approach, as they are available to assist if needed but do not overly follow or pressure customers. While the prices may be comparable to online shopping, many prefer to see the shoes in person before purchasing. However, the store's hours can be inconsistent, with the online and phone information not always matching the actual closing time. This has led to frustration for some customers who have made the trip to the store only to find it closed earlier than expected. Despite this issue, the store is praised for its excellent customer service. One customer had a positive experience when they encountered a problem with a pair of shoes purchased at the store. The assistant manager, Chris, was understanding and helpful, making an exception to the store's policy to fully refund the purchase and allow the customer to buy a replacement pair with a coupon. Overall, Famous Footwear Outlet is a well-liked shoe store that offers a good selection and generally positive customer experiences, though the inconsistent store hours can be an inconvenience.
UPDATE STORE HOURS!!! Hours posted online AND when you call the store both say 8pm. Got there a few minutes after 7 (wed) to pick up my order and they were closed. I love this store, but I drove 25 minutes to pick up only to have to go back tomorrow. Frustrating!
July 2022
Shinban stores like ABC Mart in Korea
There are many types, but there are not many differences.
February 2022
UPDATE STORE HOURS!!! Hours posted online AND when you call the store both say 8pm. Got there a few minutes after 7 (wed) to pick up my order and they were closed. I love this store, but I drove 25 minutes to pick up only to have to go back tomorrow. Frustrating!
