Tommy Hilfiger, a popular clothing brand, offers a mixed shopping experience. While the prices are generally acceptable and they provide great coupons and military discounts, the store's organization and some employees' attitudes can be less than satisfactory. Customers report issues with unclear discount signage and an unpleasant fitting room attendant who lacked basic customer service skills. However, the brand also receives praise for its quality products and the exceptional service provided by employees like Stacey, who demonstrate strong product knowledge and a friendly demeanor. Overall, Tommy Hilfiger seems to provide a hit-or-miss experience, with the potential for a more consistent and enjoyable shopping environment.
Prices were ok, but the signs for discounts were not in order. Workers didn’t care they were just sitting in their phones.
October 2023
I came in looking for shirts for our family photos and left satisfied. They also give you great coupons and military discounts. I walked out of there with almost half off my purchase. Very happy customer here!
July 2023
Employee Stacey at the store is amazing. She really knows her stuff and she has great customer service. I really appreciated that.