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“THIS IS A SHOUTOUT TO AN EXCEPTIONAL EMPLOYEE, DAMONT! (Recognize your younger employees HD). I came in for a Dash, he helped me even though my app would've said where item was. We laughed, he smiled, nice kid! He needs some badges! Free lunch? Damont!!”
“I've been ordering from Baird Brothers since 2014. I've gotten doors on several occasions, and in the past the experience was stellar. For a recent order I placed, there ended up being a problem. After speaking to the original sales rep, I was worried it was not going to get resolved. To my surprise, several people at Baird Brothers reached out to me to help with the issue to get it resolved. Their help dropped my stress level to normal, and I could not be happier. Thank you Derek, John, and Zach. It really means a lot to me, and as a result of your professionalism I will sleep better tonight.”
“I had an absolutely outstanding experience with Larry at the paint counter! He is, without a doubt, one of the most knowledgeable and helpful employees I’ve ever encountered. He took the time to answer all of my questions, explain my options, and make sure I was getting exactly what I needed for my project.
What really stood out to me was how much pride Larry takes in his job. You can tell that he genuinely cares about his work, his customers, and making sure they leave happy and confident in their purchase. He knows his stuff, and his professionalism and willingness to help are truly impressive.
Honestly, I’ve never met someone who takes this much pride in what they do. Larry deserves to be promoted to a management position! Employees like him are exactly what makes a company stand out. He is an incredible asset, and I truly hope management recognizes what a valuable employee they have in Larry.
Thank you, Larry, for going above and beyond and making our experience such a positive one. If you need help with anything paint-related, I highly recommend seeing Larry at the paint counter. He is exceptional!”
“Great store. Huge parking lot. Fuel is close. Store was clean. Just needed a pad lock. Asked an associate, quickly looked it up.. Isle 14. Professional and friendly response. And I also grabbed a new Kobalt razor knife for work.”
“Picked up some mulch curb side. The gentleman that helped was very on top of his cane and was quick and efficient in helping me load up and getting me on my way”
“Had major issues with Lowe’s when we tried to order a fridge two weeks ago, and then the day of delivery it was marked on back order and they couldn’t give us a clear idea of when it might come in. Went to Home Depot, and Rich back in appliances was able to find the exact fridge we ordered and had plenty in stock. Was able to have it delivered any day we wanted, while Lowe’s originally told us they could only deliver on Tuesdays to our area. Rich was so helpful we decided to buy our oven from Home Depot as well. Was a great experience and very thankful for the last minute help. They’re even going to take the old appliances away for us”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Greg got me taken care of with a trailer today. He picked it up at the East Liverpool store this morning and brought it up to this store for me to get. Amazing service. Dee was also awesome in getting me checked out and making sure everything was good with the trailer. Great store and great people there.”