Tractor Supply Co. is a neighborhood rural lifestyle store offering pet supplies, livestock feed, power equipment, workwear, and yard fixtures. Customer experiences vary. Some report significant issues, such as a riding lawn mower failing shortly after purchase, initially encountering a strict 30-day return policy and poor customer service. However, this specific issue was later fully rectified by a resolution team, resulting in an exchange and restoring the customer's faith, promising lifelong loyalty. Other reviews mention that some yard fixtures, like decorative items, do not work very long and are considered wasted money. Despite this, customers praise the kind and helpful staff at specific locations. Positive experiences include purchasing items like a Winchester safe with great satisfaction regarding the product, price, and expert service. The in-store veterinary clinics also receive praise for pleasant and efficient service for puppy shots and tests, with front desk staff noted as extremely helpful, knowledgeable, and deserving of recognition. The store is described as a place that husbands would love, indicating a strong appeal for its range of goods.
I just LOVE shopping at the Austintown store. ALL the Employees, and I mean ALL the Employees, are so kind and Helpful! Even some customers help load my dog food for me, 50# bags.
February 2025
Danielle is one of their best staff members. She’s very helpful, considerate and friendly!
October 2023
Found everything I needed. Also pleased with pricing.
