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“Great service! Had to pick up something from the terminal today and the office staff were great; short dock workers, one of the office guys loaded me up so I wouldn't have to wait! Thank you!”
“My neighborhood UPS store is the absolute best. They are always so friendly no matter what day or time I come in. Whether it’s to drop off a quick return or to send a package internationally. They are always willing to help!”
“The customer service and attention to detail here are top notch. Many different box selections and your item can be packed professionally by the store associate. They also sell stamps so you don’t even need to go to the post office and wait in those lines! Definitely recommend this location for all your packing and shipping needs!”
“Let me compare my visit to this ups store to the ‘other store’ for shipping—which is closer to home: This store provides service, courteously, friendly, efficiently, thoroughly. The ‘other’ shipping store makes the customer make their own label—on a computer that I’m not familiar with, and don’t know how to use, and they will not assist me! I’m 80 years old, I use a shipping service every few years, not every day—I don’t own computer or printer. I need help! And this UPS store helped me, courteously, thoroughly, and quickly—with a smile and a thank you.”
“Had a poster printed up for my son's shower, did the process online, it was very easy and the price is reasonable. Poster turned out great, the only issue I had was when I called the store to see if the poster was ready for pickup. The associate did not look to see if it was ready but asked when I did the online order and said it should be ready because of when I placed it.”
“I have been using this UPS location now for over 10 years. They deal with an incredibly high volume of packages, many of them Amazon returns, as most of my visits are!
The staff is well-trained, friendly and very efficient. I feel they do a tremendous job. fir what is likely low pay, and often in a very busy environment. They ROCK!!
What can slow them down is if customers come in with unprepared Amazon returns and are fumbling through bags trying to figure out which product goes with which return. The staff stays patient and kind, but unfortunately, it is an inconvenience to the other customers in line, so everyone, please organize your returns BEFORE you come in!
Also keep in mind parking can be tricky sometimes at this location. There are 6-8 spots out front that are specifically indicated as parking for 30 mins or less, so one can almost ALWAYS find a spot there. If you have a truly heavy box and need to pull up to the curb, please have the courtesy to your fellow customers to drop off the box, put it inside the store quickly, then PARK your car and return to the store. Please do NOT leave your car out front in the fire lane for safety reasons. You can take the extra 5 minutes out of your day for that common courtesy.
PS - I've also used this location because I had to fax something (I was shocked people still do that!) and they were great with that process & affordable.”
“Terry and Julio hooked me up with a last-minute large-size print job. They figured out complicated sizing and had the poster ready for me the next morning. Thanks!”
“Donnatella was SO helpful, quick, and kind! We did printing for our wedding and she was awesome with it all. We were there prior and had a slightly unfriendly staff member and she redeemed our experience!”
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“I’m a regular at this UPS store. The staff has always been pleasant, helpful, and knowledgeable. They’ve helped me save money when I needed packing services by recommending the most appropriate box size for my item. I will go out of my way to ship out of this store when there’s a store closer to me because they are so good at what they do.”