8:30AM - 7PM
377B Lear Rd, Avon Lake
Shipping Centers
“Great service! Had to pick up something from the terminal today and the office staff were great; short dock workers, one of the office guys loaded me up so I wouldn't have to wait! Thank you!”
“My neighborhood UPS store is the absolute best. They are always so friendly no matter what day or time I come in. Whether it’s to drop off a quick return or to send a package internationally. They are always willing to help!”
“No problems here. Love the self surface kiosk. Sometimes the line is a little long, but it's not too bad. I've never been to another UPS store so I can't say how they compare.”
“This UPS store did a great job packaging and shipping a framed piece of art for me. Everything arrived intact, and FAST! Drop off was quick and friendly. I really appreciate the great job they did!”
“Had some posters made for a conference. Brianna was very good at helping me through the process, even finding that I used an image with PROOF across it. We changed that and the final product was great.”
“I have been using this UPS location now for over 10 years. They deal with an incredibly high volume of packages, many of them Amazon returns, as most of my visits are!
The staff is well-trained, friendly and very efficient. I feel they do a tremendous job. fir what is likely low pay, and often in a very busy environment. They ROCK!!
What can slow them down is if customers come in with unprepared Amazon returns and are fumbling through bags trying to figure out which product goes with which return. The staff stays patient and kind, but unfortunately, it is an inconvenience to the other customers in line, so everyone, please organize your returns BEFORE you come in!
Also keep in mind parking can be tricky sometimes at this location. There are 6-8 spots out front that are specifically indicated as parking for 30 mins or less, so one can almost ALWAYS find a spot there. If you have a truly heavy box and need to pull up to the curb, please have the courtesy to your fellow customers to drop off the box, put it inside the store quickly, then PARK your car and return to the store. Please do NOT leave your car out front in the fire lane for safety reasons. You can take the extra 5 minutes out of your day for that common courtesy.
PS - I've also used this location because I had to fax something (I was shocked people still do that!) and they were great with that process & affordable.”
“This store has helpful and friendly staff and is a quick in and out. The shipping supplies aren’t as cheap as what you can find on Amazon but if you are out of supplies, the prices are fair enough to grab something to get by.
The carts close to the door are a nice touch on days where I have too much to carry at at once. The carts save multiple trips when Ohio winters are doing the Ohio winter thing.”
“I’m a regular at this UPS store. The staff has always been pleasant, helpful, and knowledgeable. They’ve helped me save money when I needed packing services by recommending the most appropriate box size for my item. I will go out of my way to ship out of this store when there’s a store closer to me because they are so good at what they do.”