Costco Tire Center is highly regarded for its fast, professional, and friendly service. Customers appreciate the convenience of ordering tires online and having them sent to the store, with many noting the helpful staff who clearly explain the process and address concerns such as tire sensors or repairs. The store offers a good warranty and road hazard protection, which many find valuable, especially after experiencing tire punctures or damage from road incidents. Customers often mention that they have purchased multiple tires over the years for their families and feel confident in the quality of products like Michelin tires. Scheduling tire installation can require some planning, as busy periods may mean booking in advance or waiting for walk-in appointments. The store also provides additional services, including nitrogen filling and free tire repairs for nails or punctures. While most reviews highlight satisfaction with the service, one customer wished for more explanation about the process and duration of tire installation. A minor complaint about overcooked croissants in the store’s café was also mentioned, but it does not affect the overall positive impression. Overall, Costco Tire Center is seen as a reliable and efficient place to purchase and install tires, with attentive staff and good warranties, making it a popular choice for tire needs in the North East Ohio area.
Good experience overall. Tires were ordered and arrived on time. They even saved my tire valve caps and put new green rubber ones on while saving my metal ones.
February 2023
Team here was great! Tony is extremely helpful and knowledgable. This is my new go-to for tires.
December 2022
Fast , professional service . Friendly staff. Had new tires installed , and would definitely come back in the future. My only complaint is I would have preferred more explanation of the process and duration. Overall satisfied! Thank you!
