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“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“I looked online for an electric blanket! It said they had 3 so I went over there and so the cashier called one of the workers to get it. Well it was on one of the pallets so while I was waiting thinking he was getting it down, another worker walking by me asked if I needed help! I told him what I was looking for he looked up the isle and took me over there. Well the first guy was up on the lift! He cut the plastic, and said yea well it’s not here! So the worker who took me over (Joe) said it’s 3 on that pallet the other guy said it’s burred under all that stuff ! So the kind worker (Joe) stepped in and said I’ll get it for you I just need a spotter! I was so grateful for Joe he went above and beyond to help! I’m retired military!! And he was kind enough to help me. Thanks Joe I really appreciate it.”
“Great place with great people! I buy parts and propane here on a regular basis. Prices are fair, and service is top notch. Thank you guys for being so on top of everything!”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“Everyone was very friendly and helpful. Passed 5 or 6 employees and every single one offered help. And when we checked out the cashier thanked us for being loyal customers!”
“The store was busy and I had to wait a few minutes before I could be assisted. However, Jason in the lumber department let me know what was going on and that he would be with me asap. It only took a few minutes before he returned and not only helped answer all my questions but also gave me different tips and suggestions for what I was doing. He ended up showing me the discount lumber, which is what I ended up getting. Thank you Jason.”
“I actually prefer this to home depot. The store is more organized. It seems cleaner. It is well stocked, and it seems that they have a little bit of everything.
And they also have preferred veteran parking, which I liked, even if I wasn't a veteran.”
“We are not frequent shoppers at that particular location, but my husband recently worked a project nearby and this location was very convenient.
We had rebate cards (our 11% rebates) saved up and at his last trip he handed the cashier two of our cards. The cashier scanned the smaller amount, but not the larger amount, but kept the card. My husband was in a hurry (like contractors are when they have to leave the job to get something real quick) and I noticed it in the evening when I added the receipt into the books. At first we thought, ok, that money is lost, maybe the cashier even put that in his own pocket, but then I saw the option to email the front desk, so I did and explained the situation, emailed a copy of the receipt and all the info I had from the Menards website where you can precisely doublecheck your rebates. I did not have much hope, but to my surprise I got a phone call and an email that same evening, and the front desk manager told me she had found the card, it was never scanned and she would mail it back to me.
I appreciate the honesty, this is how companies make customers happy. Thank you again Michelle Sp.”
“The store was reasonably clean, the things I was looking for were where they should be.
I didn't require any special help in the store, but the cashier was friendly.
The store did seem well stocked, and had the selection you would expect at a box store.”
“Best hardware store especially for contractors whenever picking up an order from Lowe's its always something either waiting long times for them to pull orders or they get the clients order completely wrong at Home depot I rarely ever have any problems and if there are any problems they do what they can to fix it”
Home Improvements
Home Improvements
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Home Improvements
“Interesting spot in Akron, an old warehouse full of building materials - mostly wood - doors, flooring, trims, etc. My partner has been finding quality hard woods for making cutting boards. The building itself is an old structure from Akron's industrial past, and it's great to see a business thriving there. It's open to the elements, so you definitely need your coat, gloves and hat when shopping in the winter. There's ample off street parking and you get an impressive view of the Route 8/77 highway construction from the front entrance.”