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“It’s pleasure of working with Krystal at Ohio branch. I couldn't be more impressed with the level of service and professionalism provided. From the moment I have interacted with her, she always greeted me with a warm smile and a positive attitude.
Throughout the entire process, Krystal demonstrated an exceptional understanding of the products and was able to answer all of my questions thoroughly. They took the time to understand my needs and preferences, ensuring that I found exactly what I was looking for.
What truly stood out was Krystal’s dedication to customer satisfaction. They went above and beyond to make sure I was happy with my purchase, even following up after the sale to ensure everything was satisfactory. Their attention to detail and willingness to assist with any issues made the entire experience seamless and enjoyable.
I highly recommend Krystal to anyone looking for outstanding service and a hassle-free experience.”
“Bought a F350 from don about a month ago, process was super smooth and I was out the door super quick and went on with my day. Great guy, wouldn't wanna go anywhere else.”
“Marcus and crew got me out the door in under 10 minutes and upon return, he took even less time. That would be enough for a 5 star review but Marcus was a truly a joy to deal with and was adamant about disclosing my mileage and fuel surcharges (and thus, how to avoid them). The storefront was ultra-clean too! Thank you for making it easy on us!Joe”
“Kyle is a real one. He was able to work with me to get my patio set loaded in two runs as opposed to three, and he made sure everything was dry on a rainy day. For the icing on the cake he stopped me from leaving so that he could give me the cushions I forgot.Kyle is the hero we all need. Give that kid a raise!”
“Most definitely the cleanest, well lit, and friendliest Ryder I've been too in a long time. I was just there for fuel, but while I was there the attendant was pleasant and professional.”
“I had to use a different truck rental company at the last minute and came to Penske to see what I could do. The gentleman Aaron was so nice and helpful. He really turned a chaotic situation into a relief for my family. Super awesome customer service! The truck is very clean too!”
“Had a trailer hitch installed. Chris and Chanelle were awesome---very professional and friendly. Perfect install at a great price. VERY highly recommend this store.”
“The young man working there tonight (March 29 2024) was so helpful and friendly. It was very busy, his system wasn’t working, and I’m sure had been dealing with impatient customers all night but he still was friendly and helpful and went out of his way to help me set up my trailer. He deserves a raise!!!”
“This location was very kind and helpful during our move. They were prepared and had lots of information for the questions I asked. Highly recommend this location to anyone.”
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“Went and got a unit and Carla at the office was great! She was very welcoming and made the experience comfortable, I rented a great unit at a very good price. All around awesome experience”