August 2026
Overall they are good.
Their focus on the customer waivers on every visit.
Sometimes attentive.
Sometimes not so much.
Again, overall good but could be world class with a better focus.
November 2025
They need to let the US Bank Corp know that they are open. The Eastgate location on Old 74 does not show up when looking for a US Bank location.
The branch has usually been okay when I need to go to the location. I don't like the changes in the lobby, as though they are discouraging people to come in person.
May 2025
So happy that my branch has reopened after a fire! These folks have the best customer service, bar none. Friendly and they know their stuff.
