Victra is a local Verizon Authorized Retailer in Bay Village, OH, striving to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, and accessories. Reviews highlight knowledgeable, friendly, and professional staff who explain everything well and answer all questions. Consultants are noted for their professionalism and grace, ensuring customers understand fees and services. The store is described as having everything needed and providing good, helpful service with quick setup, getting customers reconnected with no issues.
Salem and Shane were super helpful and supportive. They provide excellent and quality service and answered all my questions! Salem was very patient in helping me with my broken screen protector and even cleaned my case for me!
May 2024
Our salesperson was extremely knowledgeable and friendly. She explained everything she was doing and everything we needed to know about our new phones.
April 2024
Zack listened to what I needed. He quickly and efficiently provided me with a good deal and I am very satisfied.