11AM - 7PM
27309 Wolf Rd, Bay Village“Service was amazing. I needed a cheap phone for my son I walked in. He did everything he could to help me out had me in and out of the store in under 10 minutes they were amazing. I highly recommend them don’t pass this place up. These are good guys to do business with.”
“A+++++ Maria and Paul are wonderful! They are honest, fair and worth every penny I spent! They wouldn't do a thing until they trouble shot my equipment FOR FREE and gave me a price. They were extremely fast and a pleasure to do business with. I highly recommend their services!!! Do not pass Go, do not collect $200....go straight to Gear Box Computers for all your computer needs!”
“I took my sons phone in, he said the diagnostics would be free and they were. Quoted a price for the repair. two hours later and my son had his phone back. Very pleased!!!”
“I stopped to upgrade my iphone and I was greeted with open arms and bright smile. “My name is Chris and I’m the store manager, how may I help you?” Chris was training a new store salesman. Chris was an amazing trainer and teacher. Chris displayed the eagerness.and asked all the right questions to move things along. He offered every single option to make that I received every thing that I needed. This was the best experience that I had ever had. Thank you Chris of the Center Road, North Ridgeville, Ohio location.”
10AM - 8PM
35942 Detroit Rd, Avon“My cousin and I recently bought phones and switched to spectrum, we had Laura help us, she was so helpful, took her time and was very patient and when I had issues with my new phone Laura was so helpful to try to resolve the issue, I am so glad Laura was the rep that took care of me, and the one in the store I will go to in future. Spectrum is lucky to have her”
“Nick can fix anything, he provides excellent service for any reason, not just phone repair. I’ve been coming here for years for all my phone related issues; he always gives service with a big smile and he always finds the perfect phone for my needs and gives the best deal possible. One Stop Wireless is a hidden treasure.”
“Maggie was an extreme pleasure to help me get everything I needed to fix my phone situation. She was knowledgeable, witty, down to earth and greeted my daughter with open arms. It's great doing business with folks that actually seem to love helping ppl. From the initial phone call to troubleshoot and solving my Phone issues w/o trying to upsell. 5 ? s”
“I got my phone here and the guys are awesome. Patient when answering all my questions yet very quick and helpful setting up my phone. Huge selection of all the latest and greatest gadgets”
10AM - 7PM
823 N Rocky River Dr, Berea“City Cell service was awesome on Wednesday, I purchased a iPhone XS Max from Mike, he took the time to set the system up for me, amazing. So I purchased ear buds and an iPad keyboard from him. Go, go, go!!!!!! Thank you Mike.”
“Highly recommended. They’ve always helped me when I had questions. Vince is great and very easy to deal with and is my “go too” contact. Even though my purchases have been small (<$30 each) they still treat me well. Prices are always very reasonable. If you need anything in the radio/public safety realm, give them a call or stop by!”
10AM - 7PM
34266 Center Ridge Rd, North Ridgeville“I have nothing but good things to say about my experience with Ash at Cricket Wireless today! Ash has wonderful customer service skills. We came in very close to closing time to get switched over to Cricket due to a very bad experience with mint mobile. He stayed late to help us, and was so helpful throughout the entire transaction. He was also making us laugh, so it made the entire process so much more enjoyable. He gave us his card and let us know he’s available for any questions that may arise in the future as well, which is so appreciated. Thank you ash for all of your help, we are so grateful you helped us today!I will definitely be referring friends and family to him in the future ?”
“Thank you so much Cristaly for all of your professional knowledge and was able to help us out big time with our service superb great service 10 stars will definitely be recommending you”
“I was visiting friends in Cleveland just recently june 29, 2023 and my phone stopped working inclusive internet ,with made my phone useless on road maps. So i went to this store on Saturday june 30 and a young man I,m so sorry I din,t get is name he fixed the problem for me in a matter of minutes. I,m back in Canada and I just want to say how professional this young man is and also send him a big Thank You for the help he provided to me and my wife in fixing our phone.??”
“The best telephone place around. Knowledgeable, pleasant, wanting to know his customers. We were there few days ago and my son couldn't be happier with the phone he's got for a great price.”
11AM - 7PM
15234 Triskett Rd, Cleveland“Stopped in to get an Apple Watch replacement charger for my work desk. Uriah was super helpful, he suggested the perfect docking station to charge not only my watch but also my phone at the same time. It works amazing and is fast to charge! Great service”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“Sarah and Jessica are absolute angels!!! We have been to the store 2 times with different issues (that were totally our fault) and they went out of their way to fix it! Seriously the best!!!”
“Kendall and Todd are amazing! I came in very anxious with a personal issue with one of my lines. They both went above and beyond to make sure my problem was resolved and also help with other details I hadn't even thought about. Thank you both for working so hard for me!”
10AM - 8PM
6852 Pearl Rd, Middleburg Heights“We recently visited this Middleburg Hts. store and I must admit, I wasn't looking forward to it! We have not had good experiences with AT&T customer service in the past. However, Ronnie and Mike were amazing and went above and beyond to help us with a new Apple watch and with changing our service from U-Verse to DirecTV saving us a lot of money. They were patient with our questions and lack of knowledge (we are 77 years of age). A great experience over-all!”
10AM - 8PM
25363 Lorain Rd, North Olmsted“Stopped in with an emergency with my phone about 15 minutes to closing time was greeted and taken care of with no grief or hostility ..so rare these days to have good customer service like that”
10AM - 7PM
18344 Bagley Rd, Middleburg Heights“Verizon has always been expensive but I've never once had a hard time from any associate or experience from the store I currently go too and have been a customer for many years and plan too as long as I can afford it.”
9AM - 8PM
36050 Detroit Rd L, Avon“The Avon location is 100% better than the Lorain one. I felt comfortable and safe immediately. Brad is very knowledgeable and patiently answered all of my questions. Great job Brad!!”
10AM - 6PM
14057 Lorain Ave, Cleveland“Came in with 2 iphones. One needed service for a month & the other needed a new battery. Got service hooked up on the one phone instantly & for under $20.The other phone we weren't so lucky with, after replacing the battery the phone was still being weird & CB, the employee that helped us really did everything he could to diagnose the issue & fix it. The phone was trash, but I am very happy with the CB & his hard work. This is the only place I will take my phones when we have issues, they are trustworthy & quick. Highly recommend!”
“Ken was great. I needed a new phone and he made a recommendation, helped me pick accessories, explained a promotion, started the transfer process, realized it hadn't completed properly and redid it, and gave me instructions for checking the transfer and turning in my old phone. It was the easiest phone purchase I've had.”
10AM - 7PM
6869 Pearl Rd, Middleburg Heights“MJ is the most helpful, most knowledgeable and best person to work with regarding Verizon issues. He helped us straighten out a mess a former Verizon employee made with our business plan and has been our go-to-guy ever since. He single-handedly prevented us from switching providers. Highly, highly recommend this store and MJ in particular.”
10AM - 8PM
W 140th St, Cleveland10AM - 7:15PM
14057 Lorain Ave, Cleveland10AM - 8PM
13723 Lorain Ave, Cleveland“Anytime I need any need any help or need to pay my phone bill I go to this Boost mobile. Best customer service around and a great experience everytime? 10/10 would recommend!”
11AM - 7PM
645 Chestnut Commons Dr, Elyria“I totally love Cricket wireless.. But this Elyria Branch is under new management and after 6 years of my business, I will now take my 6 lines elsewhere. The rudeness was beyond.”
“Nick isn't normally at this store but I highly recommend him for his professionalism & grace. This store had everything & more of what I needed & was looking for & more.”