“Great service. The person that helped me was very informative and pleasant. It was my first time visiting this branch and I'll be sure to visit more often for my banking needs!When facing the building, the ATM is on the left side so pull around back on the right side. There is no ATM inside”
9AM - 4PM
25201 Chagrin Blvd Suite 120, Beachwood“Great "Hometown" Bank, always have considered their client base and treat people well. Tom Caldwell has been a terrific leader with a loyal staff. Congratulations on the 120 year Anniversary.”
“I had an issue, a serious issue, and Angela, the assistant manager from the Beachwood location, stayed with me all the way through. She dug deep to resolve my problem and in the end it was resolved. Angela Thank You! You are Wonderful!!!!”
“As a former customer and native immigrant from Russia, Civista held my immigration paperwork for 3 years after closing my account and coming to check on business for my father, a present customer. Incredible customer service, but it does not appear that Civista is yet using FedNow banking services like bigger banks Chase, Huntington, Wells Fargo.”
9AM - 4:30PM
24600 Chagrin Blvd, Beachwood“Had a very successful visit at KeyBank Beachwood. I was cashing in very old US Saving bonds and Theresa Grisby handled the matter professionally and competently. The machinery did not like the old cardboard bonds and with patience and perseverance Ms. Grisby got the job done. Thank you !”
“I had an issue with the ATM malfunctioning and messing up my account and balance. Deshon Terrell from this branch stayed working on it very courteous and professionally until he resolved the issue for me. Good customer support and thank you.”
“I have to call out an exemplary employee Patti Bednar. Patti has consistently gone above and beyond in her customer service since I started banking at this branch a year ago. I have a since relocated other accounts to this bank...Basically because I have been so impressed with Patti and because I appreciate her hard work and dedication and commitment to customer service! She is a star employee and very passionate about her work and very skilled. I feel very well taken care of with my accounts and full confidence in this bank.... and interacting with this bank is very low stress and just enjoyable, thanks to Patti! Thank you. Truly white glove service indeed!”
Open 24 hours
27359 Chagrin Blvd, Woodmere“They offer a customer oriented experience compared to big name banks. The comfortable atmosphere allows you to relax and drink fresh coffee or tea while you wait on other customers, which is rarely ever. Tucked away on the first floor of an office building, you will enjoy the friendly staff and relaxed environment.”
9AM - 4PM
27800 Chagrin Blvd, Beachwood“Ohio Savings Bank ( NYCB) has been my bank since before I got out of high school, more than 40 years ago. Its name has changed over the years, but I still get the same friendly service at my local South Euclid branch. It has all the usual banking services - CDs, money market, safe deposit boxes, ATMs, etc. Nowadays, I do my banking online and there website handles everything I desire. However, if I need a notary or personal face-to-face attention, there are a many branches in NE Ohio.”
“I’ve been banking with Chase Bank for 20 years now and will remain a loyal customer! Beachwood branch is my favorite! Jamie is awesome and all the professionals there have excellent customer service!”
10AM - 5PM
26300 Cedar Rd Suite 2200, Beachwood“Always have had a pleasant experience with this location, outstanding customer services, this is the only one that I do my business with it sure a pleasure to see smiling faces when doing business.”
“I think it's a very friendly bank the tellers are friendly and beautiful I never have waited over 5 minutes most time less all the ladies are very professional, keep up the good work . A very satisfied customer.”