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“The people who work there are very friendly and always helpful. I have never met anyone with a bad attitude or who did not ask me if I needed help. Great team of people.”
“Always the friendliest staff. They went out of their way to help me when they were out of stock of my dog’s food They went to another store within an hour and got it for me- even offering to bring it to me. Highly recommend !”
“We are very lucky to have this business as an option for feed and supplies. I am always impressed with their selection and service!
Generic photo so I could post this review. :)”
“As a first time dog owner Melanie was amazing help. She gave me honest recommendations, and when I brought in my dog to meet her, she was very sweet and they got along. This is my pet store for life.”
“Todd is an awesome guy! Stopped in today to buy a Honda HRN216. Couldn’t find it anywhere, they had several units. He told me everything there is to know about the mower. They come brand new and ready to go, you buy it and can go mow as soon as you get home! Would recommend to anybody looking for a Honda equipment or any other lawn related equipment.”
“Always a pleasure to shop here!
Super helpful and friendly, welcome my dog too and spoil her. Hannah, my favorite is always is ready to educate, show me new products, let me know about deals.
The people who work here are all great, I just seem to see Hannah the most.”
9AM - 6PM
20075 Chagrin Blvd, Shaker Heights
Pet Stores
“Woof Gang is the best groomer that our pup has been to. He is excited to see everyone there each time we drop him off, and it's such a quick groom that its hard to believe! He comes out looking amazing, clean and lasts long too. We love Woof Gang! We also won't ever forget that during COVID, they made us an ornament with his paw print that legit made be cry.
Photo post-groom for attention. Plus, hes so cute.”
“Rainy Days is a wonderful local fish store. The owners are knowledgeable helpful and exceedingly patient. They willingly answer all of my questions, even those that I think at some point seem stupid.
They have a terrific selection of fish that seem to be very reasonably priced. I have shopped there repeatedly, since everything they sell is high quality.
I also love the fact that they are personally involved and it is not a chain They explained to me that the fish come come in and are appropriately quarantined so that we do not wind up with any diseased fish that could crash our tank. I will continue to shop there whenever I need fish plants or supplies.”
“Scott does a fantastic job. He is so thoughtful, engaging, intelligent, and wonderful with our dogs. He understands our needs and suggest what is best for us and the two dogs. We really enjoy seeing him. I believe he needs a raise… he is above and beyond a representative …. He is like a close friend we don’t get to see enough . That being said…. I hope you acknowledge his talent and his dedication with your company.”
“I started bringing my dog here a few times a week for daycare. He’s a bit shy, but the staff have been amazing with him. I feel totally at ease when I drop him off, and I can’t thank them enough. It’s really a fantastic place, and everyone, including the owner Amy, is really so kind!”
“Easy in and out fast loading portable restroom by the docks careful while backing in from the street since there’s street parking exit 180B to right at E 152 ST and then left on Saranac facility is on the left check in by dock doors”
8AM - 5:30PM
3103 Mayfield Rd, Cleveland
Pet Stores
“My puppy Winnie LOVES Animal Zen!! Sprints to the car in the morning because she knows that’s where we’re going! Everybody is so kind and the service is great”
“I love this store! I've only had a problem once years ago. I just met Angela today for the first time. She is so delightful and so very helpful. I also think Georgina. I don't know if I'm saying her name right. But I have dealt with her. Even before this location. She worked at the one on Turney across from Ace Hardware! These are 2 extremely knowledgeable and very pleasant ladies!! Also I've never seen the store so clean and stocked!! They need a raise!!!”
“For about half (soon to be 1/4 because of price) of the time I purchase my cat food here. I find most of these cans/bags cheaper in other stores. I purchase Sheeba wet cat food, Redford Naturals (Pet Supplies Plus's brand)wet and dry foods, Fancy Feast canned, and Purina ProPlan Hairball Formulas all here at Pet Supplies Plus. They are often OUT of the 3.5lb bags of the ProPlan Hairball Formulas. Recently I wanted to try Royal Canin Hairball formula. For a 6lb bag it was $46.98. They didn't have the 3 lb bag (found and ordered the 3lb bag in Amazon for $28.99.) While I was in the store, I got out my phone and looked up if anyone else close to me had Royal Canin Hairball Formulas. Tractor Supply for $42.99. A big difference of $3.99 between 2 stores about 1.5 miles apart. Also priced at $42.99 down the street at Petco. At Pet Supplies Plus their staff is ALWAYS HELPFUL.... But their prices are a bit too high. But they are in a very convenient location. So that it what a customer must weigh out in their minds convenience or price.”
“Love Dr. Bob and Dana - Very personable, knowledgeable and easy to work with. Trust their knowledge and their expertise with my cats and dogs. We have switched from two other local vets to them over the past couple years due to multiple reasons. I have both my dogs and cats going to him now. We have had nothing but good experience with this group. Highly recommend Dr. Bob!!”
“I use this store mainly for site to store pickup but everytime I come in here, all the staff is very friendly. Orders placed online are ready to be picked up very fast too. Sometimes 30min or less after placing the order! Obviously the selection is also very large and pricing is fairly good.”
“What a great place! I’ve been here multiple times though out the year, I got a different variety in fish. A green terror, Pike chiclid, and two beautiful Butterfly Koi that I recently got. The employees are very helpful and kind and genuinely know what they are talking about. The Butterfly Koi are very hardy and survived the 30 minute ride home and I successfully acclimated and released them. They were free to answer any questions with out hesitation and would always ask if I was finding everything alright, they always greet us and wish us a good day when we leave too. You guys not only have high quality fish but very nice and friendly employees. Thank you.”
“Lache did one of the best grooming jobs on my Bernedoodle that he has EVER had. She had a lot of knowledge, patience and explained exactly what type of cut she would be giving him, even called to keep me updated. She didn’t just shave him. She actually took the time to give him the cut that I asked for. She deserves 10 stars”
“Went in to buy a dog crate and was assisted by the store manager, Rubal. He was amazing and very knowledgeable , helping us purchase exactly what we needed. The dog trainer, Ryan, also came up and greeted us and chatted for a few minutes, also petting our 5.5 mo th old puppy. This “human connection “ is highly unusual inna big box store, and we were very grateful for the information assistance received.”
“We have been taking our dog for grooming/haircuts at South Euclid Petsmart for almost three years. He is so well-taken care of and loved, and he always comes out looking great!”
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“I took my dog to the vet clinic in Beachwood at Petco I was so pleased with them I will keep taking them back from the time we walked in the door to the time we walked out each and every person in there was super nice to us into her so I recommend them to anyone who is looking to have their dogs get shots or you know regular check up or something two thumbs up and five stars for them thank you”