PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders within two hours at local stores. Many locations also offer services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Customers appreciate the friendly and helpful staff, along with the availability of products, including dog food, treats, and supplies for various pets. The grooming service is praised for being thorough, affordable, and performed by knowledgeable staff, making pets look and feel their best. Some concerns include issues with live insects like crickets and mealworms, occasionally being dead or unhealthy, and rising prices with concerns over ingredients in pet foods. Overall, PetSmart is a convenient one-stop shop for pet owners.
The manager of this store should work as hard as the rest of the employees. One register open 10 people in line in front of us and many behind us and the manager finally stands at a register and instead of turning on the light to fully the open the checkout line and helping the other cashier she slowly waves a customer... read full comment
March 2025
Always helpful, can only think of one time maybe, that they didn't have what we needed.
January 2025
Are doing a good job getting people checked out through the registers.
