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“My daughter lost her cupcake purse somewhere while we were shopping and threw a fit. Bart searched for it and bought it out as right before we left the parking lot. Thanks Bart!”
“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
“I ran in for some last minute shopping for an upcoming trip. I was in and out in about 10 minutes. I did not need assistance for anything. However the cashier was nice when checking me out. Reasonable prices.”
“Always a great experience here and it's the cleanest dollar general I have been to with the most professional and kind employees! Definitely my new go to!!!!”
“Due to the lack of employees in the recent past shelves were not stocked. But it's getting Much better...Here's a tip:::If you don't see what you want on the shelf, ask someone who works there, if they have it out back BC They Probably do. Employees are very nice and easy to talk to. Like I said before The store is looking better and being stocked. I am kind of bias tho' bc I shop there ALL THE TIME. I only gave 4 stars bc of the few empty shelves. Employees are very pleasant and are willing to help in any way.”
“The employees are always courteous and respectful which is why I choose to go to this location versus going to their competitors where the customer service sucks!!”
“omg Products were everywhere cause half the store was empty which made it look worse.
The cashiers are always helping people while ringing people out if they can...”
“Would have gave them a five but I gave them a 4 because they had me sitting out there until 9: 45A.M. the sign say they open up at 10A.M.even someone else was sitting out there N thier car waiting, I,m thinking they open up at 10 the door was partially open,for the employees,I Asummed, so I decide to pull off & go on home then the person that was waiting in her car next to me got out & went in so I decided to back it up & go in,I ask them what time do they open & they say nine I don't think they should have false advertisement sign saying they open up at 10 & they don't. But that's how the black neighborhood stores are,”
“I was initially annoyed that the clerk did not make eye contact. When he came up to the register singing to himself I thought he was just rude, but he never made eye contact with me. He rang up my item and told me what my the total was, again without looking at me directly. He then continued his song. Thats when I realized the signs. He handed me my receipt and thanked me verbally(no ete contact). I have a non-verbal autistic relative so I try to be understanding with those on the spectrum. It was nice to see you give those with special needs a chance in customer service.”
9:30 AM - 7 PM
8029 Euclid Ave #4228, Cleveland
Dollar Stores
“I absolutely love this store the people that work here very friendly respectful and helpful my favorite dollar mart shop here i promise you won’t be disappointed”
“Always clean, organized and stocked, this is the ONLY Family Dollar I will shop at, I live closer to two other locations, I refuse to get to them, but will drive to this location.”
“Stacy was very helpful with me when I came in for Birthday Balloons. The store is a bit over priced, but I will come back for the customer service and convenience”
“I normally find what I am looking for they are nice and presentable I will still buy from this store the only things they need to consider is clean up some of the isles and put them back where they belong in a time matter”
“Everyone's always so nice when I come to this family dollar always greeted me anytime I've walked into the store rain sleet snow shine even with a line a people they always made sure any time I've frequented the store which to me is everything 1st impressions is everything & if the folks that work in this store appreciate their jobs & have a go to chain of commands (management) as far as their leadership it starts at the top & works its way down..... The woman who rang me out today say around 130 200 was vey pleasant & curtious dunno her name also a woman I believe was a manager-supervisiorShe came behind the counter 2 help out the gal ringing me out something with the machine no biggie just wanna give positive reinforcements when they're due instead of always being negative nancies...#HappyEaster#ThanksFamDoll$~Mz.Juno”
“One of the best Dollar Tree stores I’ve ever been to. I love shopping at this location! The Northfield Road location is stocked well, clean and has friendly cashiers. I was greeted at the door with a “Hello” welcome and a smile. Which I appreciate. However, on their website and Google it says they open at 8am. However, they actually open at 9am. Please fix this ASAP. You will have people lined up at your store ready to shop.”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
“Lots of the shelf prices are incorrect, just take the price of the product OFF the bar codes? Easy solution. False advertising is still illegal in Ohio. Your "price(s) subject to change without notice" is not a cover all, in any venue. If i press the issue? You will lose 100% of the time.”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
“This is one of the better dollar trees you can find what you are looking for… everything is either in a box or on the shelf. Cashiers are very nice and professional. 10/10 … and also it’s clean most are not but I really like shopping here”
“Friendly service when I am there. My teen daughter's told me that on multiple occasions one of the older male employees follow them around the store and it makes them uncomfortable. I'm sure it because of the frequency that they are there due to them trying to kill time while waiting for my 3rd grades school to let out but, he should be less offensive and more discreet with his shoplifting monitoring with young girls”
“This location actually stays open until the time listed as their closing time! How it should be! The employees are very friendly and personable, we had a great conversation. They don’t push people out near closing like most locations employees do. This DG also has a nice produce little section! Most locations DO NOT HAVE THIS. The toy section is also a lot nicer than most stores have! 10/10 would recommend this location to others. ☺️”
“Michelle went above and beyond to find some plastic gift wrap bags for me! After pointing me in the direction of where they should be in the store, I went to look but they didn’t have any. As I was getting ready to give up and thought I’d have to try a different store, Michelle came found me with an unopened box that hadn’t made it to the floor yet. She could have just let it go because there were other things for her to do, but she chose to do the extra. AND she was so kind and friendly, not only to me but to all the customers I saw her engage with. THANK YOU MICHELLE!”
“Don't go there they're never open they joke around about being open and saying they are closed one worker told me to come back in a hour and they'll be open and it was 7:00 p.m. and they close at 8:00”
“This one on Broadway and southgate is the best the one on e143 and kinsman those young girls and that one lady Mr need to go to a class on how to talk to your customers correct. If they were in a white neighborhood they would act different I spend slot of money in family dollar.and the store on e130 and buckeye those young girl don't have any respect I raised my daughter well. But family dollar is going to lose alot of business because of these kids with attitude just look in your cameras and listen to your audio. Give that job to someone who needs it thank-you”
“I live halfway between the Broadview Hts and Independence locations. I always choose the Independence location because of their manager, Bryan. I went in this past Saturday and the store was very busy! The line was longer then usual due to Mothers Day being the next day. Bryan had such great customer service and was so apologetic(even though he didn’t need to be!) all us customers knew he was alone and doing the absolute best he could! It’s so rare nowadays to see people actually providing good customer service and not looking like a robot! Also, Bryan resolved an issue a disgruntled customer was having & Bryan was so patient yet very professional with her!”
“This location has improved greatly.... The employees always friendly and very helpful. Sometimes the prices aren't correct, but someone always correct it... The outside be a little messy, but someone is usually cleaning or soon get to it... They doing a good job and in a good location it would be nice if the community wasn't so ghetto I literally saw someone empty trash into the parking lot.. that was so rude , but two guys went outside and swept and cleaned the entire parking lot.... The next day it was back messy... Smh but the inside is really clean”
“I frequent this Family Dollar with my Autistic son, I cannot tell you enough how AMAZING the employees are here.My son is a bit rambunctious, there are at least 5 ladies who work here who greet us so excitedly, they’re patient & kind when things don’t go smoothly, they offer to help carry things to my car on days they see me having to hold my 65lb son, they even push the bell up to the front of the counter because they know he loves it! The customer service & kindness you get walking into this store is truly above & beyond, I cannot praise the employees in this store enough. Outside of the handful who go above & beyond, I have great interactions with all employees at this location.”
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“This is by FAR the BEST Dollar Tree around. It's spacious & well stocked. It is the nicest & cleanest Dollar Tree I have ever been in. I go 10 miles out of my way to go to this store instead of the one in Golden Gate in Mayfield. Keep up the good work!!!”