Victra is a Verizon Authorized Retailer in Columbus offering phones, tablets, wearables, and accessories. Reviews note superb customer service and describe the store consultants and managers as knowledgeable, dedicated, helpful, friendly, patient, and accommodating. Staff are reported to be awesome and amazing, making challenging situations manageable. Service is timely and on target, with associates skilled at quickly diagnosing and solving problems. Customers report positive experiences, including significant savings on bills and devices. The mission is to connect technology to life in a trustworthy way.
Seriously the best visit I’ve ever had with Verizon. JT was so knowledgeable about every question I asked. He was willing to accommodate me when my phone was being difficult. He made amazing recommendations for care for my new phone. Exceptional service between him and seanny. If I ever have an issue I know I can trust... read full comment
May 2023
I started an account with Verizon (again). I got new 2 phones and a watch, only paying tax! On top of that my bill for it monthly is around $100 less. Their customer service is superb. They’re pretty amazing at this point coming from me you know that’s a big deal.
May 2023
Hunter went above and beyond to help me. Sean was also helpful and friendly. They made a stressful and challenging situation that I had manageable. I felt heard and supported.
