Victra is a Verizon Authorized Retailer in Columbus offering phones, tablets, wearables, and accessories. Reviews note superb customer service and describe the store consultants and managers as knowledgeable, dedicated, helpful, friendly, patient, and accommodating. Staff are reported to be awesome and amazing, making challenging situations manageable. Service is timely and on target, with associates skilled at quickly diagnosing and solving problems. Customers report positive experiences, including significant savings on bills and devices. The mission is to connect technology to life in a trustworthy way.
The store rep was very helpful, nice and friendly. Enjoyed my time while I was there. She got everything done for me with no problems. Wish I knew her name.
July 2026
Mo was so great! She was helping 3 different group at once but it felt like she was still able to answer any question I had. Getting a new phone is stressful but Mo made it easy. Would HIGHLY recommend coming to this store and asking for Mo
July 2026
Mo williams is best of the best!! She provided some of the best customer service I've experience in my entire life.
