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7:30AM - 5PM
6130 Cornell Rd, Blue Ash
Building Materials
“Incredible show room. Whatever you are looking for these are the people to talk to. Robert, at the service desk, was a huge help to me. Nothing but great things to say; shop here. Their team of people provided the best customer experience I've had in yrs.”
“These guys and gals are absolutely amazing. I appreciate the care and attention to detail. Not only will we return we will also suggest this place for all custom needs. Thanks y'all!”
“I recently made a purchase from Nisbet Brower, and I must say, their staff displayed an exceptional level of expertise and professionalism. I wholeheartedly recommend them for all your kitchen design needs.”
“I waffled between lugging 45 sheets of drywall into the basement by myself or having it delivered. I ended up choosing M & M and was met with great service from ordering to delivery. The delivery was especially impressive with two guys traversing a wet slope to get everything into my basement. To say they crushed it would be an understatement.”
“I was in need of information on my outfitter 1 quadrafire pellet stove . Every place I called either said I don't know but never called backI called another place and was told I won't answer you because you're not in my showroom . Last ditch effort was to call Reading Rock . The lady said give me your number I'll call back . So she called me right back with a solution to my problem . Yes this is a five star business with integrity and customer service . Form now on my go to store”
“Went out to the Carter lumber and Mason, and everybody was very friendly. Ned and his new associate. Those took very good care of me. I was looking for an odd item is not purchased every day cedar siding. They both worked hard to help me get what I needed. Also, all the guys in the yard were very helpful as well!”
“Very helpful guys. More knowledgeable and more price friendly than competitor. I was surprised with all aspects of service here. Great job. I'll be doing business with white cap from here on out.”
7:30AM - 4:30PM
715 E Kemper Rd, Loveland
Building Materials
“Very helpful and knowledgeable staff, and a basic display of some siding and decking options. It would be great if there were some larger samples with outdoor lighting to get a good idea of the colors in sunlight.”
“Probably the best lumber company in the city. Plenty of salespeople and warehouse guys to serve you. Quick quotes on materials. Costs more than box store but they understand projects and specialty remodeling situations.”
“David in shipping was super helpful. It's a busy place! But David took the time to listen, help and check off. Such a kind man. S&L has beautiful Countertops and cabinets! Highly recommended!”
“Picking up a load here today. You can park overnight here . If you get here at night, back into Dock 6 and sleep in this door,,, not dock 2. They open up at 7am, but won't start loading until 9am. Kinda tight if you have a long hood truck, but doable,,, but otherwise nobody will bother you overnight, not a bad area. Shipping & recieving is the first door on your left when you pull in.”
“edit to my post TYLER!!! Thank you for you great customer service and seeing the problem at hand and fixing it!May 21st I called this store and spoke to Manny. Seemed very legit. WAS I WRONG! There was a miscommunication is what I needed and ended up leaving me charged twice for lumber. I was promised by Manny that ALL OF THE MONEY ON THE FIRST charge would be refunded. Here we are June 8th and I had to call the store now 3 times, spoke to a Zach which has no clue what is going on at all, to get some of what I should of been refunded. Now I get the excuse so they can over charge me for lumber that a deliver fee has been added to my order of $154!!! who would pay $154 for delivery. I know I would not of every agreed to this I have a truck i would of went and picked it up myself for that!!! EVERY place I called for quotes has delivery fees any where from $30 - $50 which is expected. Also what I was told! Also Zach's math doesn't add up. I was charged a little over $696 (which should of ALL been refunded) plus another 599.68 totaling 1295.68. Total charge with their over charged deliver fee is 753.68. If my calculator is right I should of been refunded at least $542 please tell me why I am only getting $531 back. Maybe Zach has a good reason for this also.”
“Have been here a handful of times now, and so far really nice place to unload,(van trailer), people are friendly and efficient. Average unload is about 1 hour, longer if there's a line, they only do 1 van at a time, (multiple flats at a time.”
6:00 AM - 9:00 PM
7975 Tylersville Square Dr, West Chester
Building Materials
“Bought a stackable washer/dryer that was on clearance. Our salesman even took an additional 10% off the price. Delivery was a few days later & the entire transaction went seamlessly. I would definitely shop here again.”
7:00 AM - 10:00 PM
5385 Ridge Ave, Cincinnati
Building Materials
“I'm a senior citizen who was shopping Lowe's on Ridge Ave ( 12-29-2023) looking for some roller shade brackets. I ask a young man who had on a Lowe's Uniform for help. Just look at me with his hands in pockets. Told me he with someone ( WRONG). I saw an African American gentleman named Eugene for help. With a smile he walked me to the items I was looking for. Lowe's, please give Eugene a gold star for good customer service”
“Went in today with my son to purchase some landscaping timbers. We stood there and wasn't greeted by anyone for 15 minutes. Workers walked past us and didn't say a word to us. Finally the cashier while walking back to her register, asked if we needed help and said she'd send someone over. Again, we waited. 4 more workers walked past us, didn't greet us and we would just leaving and coming to Lowes. The customer service was just SOOO bad. Once arriving at Lowes, we went to the garden center and got a few plants, greeted by every employee out there asking if we needed help. When we walked in to walk all the way across the store to the lumber, 6 employees were passed said hello and asked if we needed help. We got to the lumber area and just peeked down an isle where a worker was and as I turned around, he yelled from behind if I needed help finding something. Yes, I told him what I was looking for and he told me exactly where to get it. Long story short, go to Lowes. They're customer service exceeded expectations and Home Depot is just lacking in that department. Terribly. Lowes price was cheaper too AND their lumber wasnt moldy looking and cracked like Home Depot.”
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“I've been in the concrete business for over 20 years and have worked with this business since my beginning. Janell has deep roots in the Greater Cincinnati area and will always be my first stop for any concrete needs! Decorative concrete, tools, equipment, supplies, etc.”