“Ru Provided me with excellent customer service, great deals and was very knowledgeable and informative about the discounts, products and services provided by E&H Ace Hardware!”
“I visited the Harbor Freight in Boardman today and had a great experience. The store was clean and well-organized, making it easy to find what I needed. The staff was friendly and helpful, and one employee even helped me locate a specific tool I was looking for. The prices were as good as advertised and the quality of the tools I bought seems excellent for the price. I'll definitely be coming back to this location for my future projects. the staff was amazing and really helpful they were able to point out what I needed super fast and the cashier was one of the friendliest I've encountered since returning to Youngstown.”
“Service excellent, selection outstanding and fair prices. I was only bothered by the amount of merchandise in the aisle made maneuvering my cart difficult. Was impressed when an employee followed me out to my car and help me load my merchandise, which I wouldn't have been able to do without him.”
“I had an absolutely outstanding experience with Larry at the paint counter! He is, without a doubt, one of the most knowledgeable and helpful employees I’ve ever encountered. He took the time to answer all of my questions, explain my options, and make sure I was getting exactly what I needed for my project. What really stood out to me was how much pride Larry takes in his job. You can tell that he genuinely cares about his work, his customers, and making sure they leave happy and confident in their purchase. He knows his stuff, and his professionalism and willingness to help are truly impressive. Honestly, I’ve never met someone who takes this much pride in what they do. Larry deserves to be promoted to a management position! Employees like him are exactly what makes a company stand out. He is an incredible asset, and I truly hope management recognizes what a valuable employee they have in Larry. Thank you, Larry, for going above and beyond and making our experience such a positive one. If you need help with anything paint-related, I highly recommend seeing Larry at the paint counter. He is exceptional!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.