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January 2024 by Jason Back
Once again, Wright Tire and Auto came through, providing excellent and fast customer service. Last week, I was stuck on I75 North in Toledo. Wright was there in no time and towed my car back home for a very reasonable price. I'm hesitant to say how reasonable because I don't want them to raise their prices! The driver was very professional and careful with the car and placed it right where I wanted it in my driveway.
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January 2024 by Jacob
This review is for the exceptional and unexpected care I recieved from an employee of Wright Tire & Auto. It is not a review of paid services provided by Wright. Today, I went into Advance Auto Parts in town with the expectation to purchase and have a new car battery installed by them as advertised on their storefront. After (not before!) purchasing the battery, Advance Auto Parts refused to install it due to the outside temperature. Instead of being stuck with the uninstalled new battery, or jumping my car until I could purchase a battery at a later date, a member of Wright Tire happened to be in there at the time and offered installation at their facility (on a Sunday - a day I was told they are closed!) Many thanks for his assistance and willingness to go above and beyond without trying to profit from the situation.
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January 2024 by michael byram
Very professional service kind respectful people. They do the job and get the job done right the first time. Even though I work on my own vehicles I would recommend them to anyone. GO CHECK THEM OUT YOU WON'T REGRET IT!!!
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December 2023 by Arie Alvarado
After being let down by my typical roadside assistance and stranded on the highway for several hours, Wright Tire & Auto took my call at 2am and were amazing! They went above and beyond to help me change a tire and get me home safe quickly and efficiently. The kindness that the driver showed me is something I will remember for a long time. I would absolutely recommend this company to anyone in NW Ohio! Thanks again!!
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October 2023 by jared laplante
Exceptional service from the team at Wright Tire & Auto LLC! When one of our company's motor coaches encountered an issue, they went the extra mile to accommodate our unique situation. I highly recommend them for any automotive needs."Service: Steering & suspension repair
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October 2023 by Manus Green
Had the unfortunate luck of needing a tow. Mike with Wright Tire & Auto was personable and able to get the tow completed without too much difficulty. Wouldn’t hesitate to use again if the situation arose.Service: Car towing
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October 2023 by Lyndsey
Have you ever seen a police escort to a lockout? Me either but that’s what they do here!! Described a lockout of a truck as a “high risk/dangerous situation” and brought the police with them which realistically translates to “i’m scared of black people.”Service: Car lockouts
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September 2023 by Lil D.
Worst towing company of the year award goes to these twits. They damaged my vehicle while towing it. Yes you read that right. WHILE TOWING IT. The tow truck driver would not give his insurance and then fled the scene. I don't understand either. His job is to tow cars and he doesn't know how to do that why would you hire him? I then speak with a supervisor Matt and this guy sucks. Right of the bat he's hitting me with the "well it's impossible that could happen because a tow truck backs into the car and lifts it up." Is this guy hearing himself? That's what happened. The tow truck driver backed way too far and smashed into the car. Anyway it doesn't matter the police reports are filed and luckily a neighbor who can never mind her own business got it on video but thank god. Also this Matt guy is terrible. For a middle aged adult he whines more than my kids. No wonder his wife sleeps around!
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August 2023 by Chris
When my work truck died in the heat on 75 southbound, I didn't have to think for a second about who to call.Wright has towed and repaired both personal and work vehicles since 2018.Their receptionist is prompt in dispatching for a tow and their shop is what I would consider reasonable on rates for their professional services.They have fixed our personal use 2008 GMC Yukon and 2013 Chevy Sonic.For my business, they gave towed and done multiple repairs on my 2003 Ford e350 service van as well as my 2010 Transit Connect.Their services have allowed me and my crew to stay on the road to provide services to our clients in NW Ohio. Without their prompt diagnosis and repairs, We'd be left with clients wondering when we would be showing up. Some may not see the value in a prompt repair, but when a truck is idle, it's not producing, whether that's causing an inconvenience for my family or for my business. I'll gladly pay a bit extra to not have to wait for weeks to get back on the road like is often the case at overbooked low price shops or shade tree shops that won't warranty their work after payment.If you value a quick turn around time to have your vehicle back on the road, this is the place.5/5We will continue to hire Wright for towing and reports again in the future.
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August 2023 by Kevin Wallace
One driver parks in church parking during service hrs, gave friendly warning didn't care took up 2 spaces signs posted not to park it's for school and parish only
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July 2023 by Evelyn White
We were staying next door for a Harvest Host stay. Saw the sign, we needed new back tires for our RV. They were able to get them and put them on while we were in the museum. Thank you very much.
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June 2023 by Julie Good
They towed me 3 miles and charged me for out of town tow $165. I do not recommend this company for any tows. Would not even reconsider the charge when I called !!Service: Special vehicle towing
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May 2023 by scott fosgate
Car was towed on Friday by police.He was available for pickup Saturday.Reasonable price and great service.
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March 2023 by Adam Wurster
Usually fairly quick and easy to deal with the drivers. I had to use these guys three times from 2021-2022 through Triple A. The first time my old car died. The other two times were tire losses. The first time they were slow, but maybe it was during the busy time of Saturday. Who knows?The other two times they were faster in getting to me, but earlier on Saturday morning.
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February 2023 by Robert Egolf
Pleasant experience through AAA. The driver seemed professional and experienced. Many times peoples perception of their interactions with others differ greatly. Based on reading other reviews on here before the driver arrived I was a bit apprehensive. Overall pretty happy with my experience.
