“The staff were so kind and caring and knowledgeable. I was treated like a human and not a number. All hospitals should follow suit. I also didn't have to wait in an emergency room for 6 to 12 hours to be seen. I'm very grateful for them.”
“Had home delivery. Phone communication was excellent. I received everything needed to care for my husband in a timely manner. Easy to understand. Thanks for a Great Job!”
“Very nice and clean location, customer service is excellent, I had a very nice and polite boy named youssef working at the pharmacy, he was so helpful, he helped me sort out an important mishap and cleared some confusion i had, you dont see this very much in young workers but yo see it in youssef was quite refreshing. Thank you”
“Pharmacist helped us out with obtaining a partial prescription at a critical time without a problem. She knew exactly what the issue was and instructed us on how to request the meds in a way that insurance would approve it. The pharmacy techs are professional and capable and unlike some stores, are familiar faces rather than a new face each time. Had a most unusual experience lately. Had stuck some cash in my pocket in a rush. While I was waiting on the customer in front of me at the pharmacy to finish checking out, I pulled my phone out of my pocket and you can guess what happened. The bill fell out of my pocket. I later retraced my steps after trying one location without success, I was going to give up. If you’ve never had to ask if someone had turned in some money that you dropped you have no idea how humiliating it can be. But the only reason I’m carrying cash in the first place is to try to minimize spending. And it works…if you can just not drop your money. I decided to try this Walgreens and count it as a loss if they said no. “Fruitless endeavor” is what I called it as I was headed there. Guess what? One of the techs had noticed it, had informed the manager and it had been put in the back office for safekeeping! Never in this day and age did I expect that. I am very thankful to the honest staff who work at this Walgreens. Just switched for insurance reasons a few months ago. My positive experiences far outweigh any negative ones and I will stick with them as long as my insurance will allow.”
Loblaw Companies Limited is putting serious money into its retail network this year. Canada's largest food and pharmacy retailer announced it will spend $2.4 billion in 2026 to open new stores, renovate existing locations and strengthen its supply chain. The company plans to open 70 new stores in 2026. That includes 34 Shoppers Drug Mart and Pharmaprix pharmacies and care clinics, along with 31 hard-discount No Frills and Maxi grocery stores. On top of the new openings, Loblaw will renovate another 191 stores and continue construction on a roughly 1.2 million-square-foot automated distribution center in Caledon, Ontario.
