“I wrote a review about true north maybe 24 hrs ago. I said some negative things about this store I've never been to Ohio and we stopped at two different stores and I miss spoke when I said true north I apologize to true north and all their staff,for putting a negative light on their store. I had no issues at the store I had no problems .very friendly staff ,professionalism,no issues so I apologize for anyone who read my previous post”
“Great customer service! I emailed corporate customer service when I had an issue with a local gas station and received an instant response; the manager of that local station then called me within 2 hours; I'm impressed!”
“Very nice and clean location, customer service is excellent, I had a very nice and polite boy named youssef working at the pharmacy, he was so helpful, he helped me sort out an important mishap and cleared some confusion i had, you dont see this very much in young workers but yo see it in youssef was quite refreshing. Thank you”
“I just wanted to take a minute to thank Gino for going out of his way to help a stranger. I was getting gas with my wife when I saw a customer pull up onto the curb and was stuck and needed help. I went over to him and when we went inside to ask if they had anything in the supply closet to assist us in getting the car off the curb Gino was nice enough to help us find something and put them back after we rescued the car. Thanks Gino!!!”
“Pharmacist helped us out with obtaining a partial prescription at a critical time without a problem. She knew exactly what the issue was and instructed us on how to request the meds in a way that insurance would approve it. The pharmacy techs are professional and capable and unlike some stores, are familiar faces rather than a new face each time. Had a most unusual experience lately. Had stuck some cash in my pocket in a rush. While I was waiting on the customer in front of me at the pharmacy to finish checking out, I pulled my phone out of my pocket and you can guess what happened. The bill fell out of my pocket. I later retraced my steps after trying one location without success, I was going to give up. If you’ve never had to ask if someone had turned in some money that you dropped you have no idea how humiliating it can be. But the only reason I’m carrying cash in the first place is to try to minimize spending. And it works…if you can just not drop your money. I decided to try this Walgreens and count it as a loss if they said no. “Fruitless endeavor” is what I called it as I was headed there. Guess what? One of the techs had noticed it, had informed the manager and it had been put in the back office for safekeeping! Never in this day and age did I expect that. I am very thankful to the honest staff who work at this Walgreens. Just switched for insurance reasons a few months ago. My positive experiences far outweigh any negative ones and I will stick with them as long as my insurance will allow.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Food service giant Sodexo plans to open nearly 100 "Food Hive" locations on campuses nationwide by 2026. The company has already started the process, aiming to launch about 30 new college convenience stores during the current 2024-25 academic year.
7-Eleven is going big on food and "frictionless shopping." The convenience store giant plans to open 500 new "food-forward" locations across the U.S. from 2025 to 2027. The expansion builds on 7-Eleven's "Evolution" store concept, first launched in Dallas in 2019. These larger-format stores feature in-store restaurants, premium products like craft beer and cigars, and an emphasis on fresh, grab-and-go meals.
Amazon has quietly opened a new type of grocery store in downtown Chicago. Called Amazon Grocery, the 3,800-square-foot store is a testing ground for Amazon's latest experiment in brick-and-mortar retail. The first Amazon Grocery location shares a building with a Whole Foods Market, which Amazon purchased in 2017.