The UPS Store in Brecksville offers expert packing, shipping, printing, and mailbox services. It is locally owned and operated. Customers report excellent, top-notch service from a staff described as extremely helpful, knowledgeable, personable, polite, professional, efficient, and very nice. They are friendly and willing to go above and beyond, even when very, very busy. The staff helps with packing items and efficiently manages shipping needs. Many customers highly recommend this store for its outstanding customer service and expertise.
Unfortunately every time I use this UPS store they always lose my package in transit.
January 2026
They performed the service that I needed very quickly and efficiently for a very good price. They had a long line of customers and got through that line expeditiously. They’re doing a great job!
November 2025
I wish I had gotten his name, but an employee at this location helped me track down a critically time sensitive package that got misplaced here juuuust in time for my client to pick it up before it was too late. I'm so immensely grateful for his help!
