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“One of the best businesses I know!! David will go out of his way to make a project for our team, and what's incredibly important to me- he communicates with you. If you call or send him a message, he will absolutely get back to you. He'll help you find solutions. If you need a printer, he's the one to use!!!”
“I am very appreciative of the help and great service I receive here on a regular basis. Shout out to Will who went over and beyond with a difficult Amazon return I had. I never go anywhere else!”
“Best experience a person could ask for... Needed white glove service to ship an odd shaped gas tank for a car restoration project. This team picked, packed and palleted, and got the item from Cleveland to Seattle in a week. Fair price and super responsive team. They even sent me photos before loading it up!”
“Enrique provided excellent customer service.
Very professional and upbeat. One negative is the outside sign doesn’t work. It’s difficult to know or see that a FedEx location is here at night. Please get sign repaired and this will only increase your business. The repair will pay for itself in the first week. Take care.”
“This was my first time using the service, the person that helped me at the desk made it super simple, easy Peezy and it was very convenient. I’ll definitely pass this along that it makes my life easier to use this UPS store to make my Amazon returns.”
“These dear dear guys are the very BEST ! SUPER : we have been going through them for decades shipping to our beloved Ukraine …! Love and miss you Roman and Marco … my only regret is I no longer live in the area ….!”
“Zach was amazing! He quickly figured out the issue with my package and clearly explained everything about the Amazon returns. He completely turned my experience around—thank you! I’ll definitely keep using this location.”
“Everyone is incredibly nice and really care about the job they do. Super nice office staff, dispatcher’s are not too grumpy and the drivers are great. My favorite LTL carrier in NEO”
“It was CRAZY BUSY in this store today. The 2 ladies at the register were working as fast as they could. They were both helpful and friendly. Sometimes during the holiday rush we have to be a little bit more patient.”
“Last summer, the place that was supposed to print our wedding programs backed out at the last minute, a day before our wedding. Neel Patel, the owner, was so kind to us and was able to handle the whole project and even gave us a great deal. He saved us so much stress and really got us out of a tough spot. Highly recommend.”
“Shout out to the employee rose. The only one I ever see working there and always handles everything so well and is so kind especially when it's busy. Such a great worker and very much appreciated 👍🏼 keep up the great work!!!!”
“Honestly, I could not have had a better experience with custom printing at this location. I’m not sure what people have experienced in the past, but I received customer service (in the last hours of a Sunday shift, no less) that was kind, professional, and swift. I will use this location again!”
“Staff was super helpful and patient. Came in to drop a prepaid FedEx. The qr code did not pop up for me and staff was patient with me until I could figure it out.”
“I’ve been getting UPS residential freight deliveries for a couple years now from the Richfield location. Everyone from the girls that setup the opponents to the drivers that drop my items off are great peoples.”
“My live animals arrived healthy on every occasion. They were prompt, but need to up date their tracking system computer program. The poor lady had the hardest time due to faulty computer issues. I reccomend this place.”
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“They performed the service that I needed very quickly and efficiently for a very good price. They had a long line of customers and got through that line expeditiously. They’re doing a great job!”