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“Great place. People on phone are friendly & technician that came out was great too!
Gave me the full price over phone & added $50 coupon. Other popular company would not give me a day or time to replace unless I gave them my email & phone number. Other company also added a $39.95 recycling glass fee & would not give me the online discount I found. Will definitely use again!”
“We recently came to Strongsville Crash Champions. They are extremely professional, and do excellent work. Abby at the front desk is very knowledgeable in how insurance works and explains everything that’s going on with your repairs. Joe was very friendly and went over everything that was repaired on our vehicle. We highly recommend them!”
“Caliber not only fixed my car great, they also washed it and vacuumed inside, cleaned the windows and even put air in my tire that was low. It looks like my car got detailed. Great place-dont go anywhere else. ?”
“Amazing customer service! When I say Cindy went above and beyond just amazing the workers at the shop are amazing also, turned my bad day into a good one! Oh they close at 5pm and got me in at 4pm just amazing!”
“Have a crazy girlfriend kicked my windshield out. These guys got me in first thing first the next morning only because it was to late to do same day by the time it happened. Was out in like a half an hour with a great price. Hope I dint never have to come back but you just never know. Overall exceptional service all the way around!”
“After calling the other two big chains and getting prices I called these guys up and got a price $100 less than their competitors were quoting. The staff was polite, the work was done cleaning and quickly. My rear window was replaced in 40 minutes (not guaranteed that, but I was blown away at how quickly they did it). 100% highly recommend these guys. Very professional, good work and friendly service. Five stars.”
“My 2023 Kia Sportage PHEV vehicle was struck in a parking lot, so Nationwide had a company tow my car here for repairs.
Because I have the matte finish, the process was particularly complicated. Additionally, the accident required an alignment and repair/replacements of the front bumper & grille, fender, wheels, front suspension, front door, and diagnostics.
What I appreciated most was Chuck and/or Lorie communicated every step of this repair with texts and calls on repair updates. I think most of us understand that things feel off when we're not in our own vehicles and these folks helped minimze that for me.
The repairs came out wonderfully and I was happy to put smiling faces to names. Chuck walked me out to my vehicle though they were close to closing and had a nice conversation with me. Thank you Chuck, Lorie, and the entire team!”
“Thank you everyone at Gerber! They were absolutely fantastic from start to finish, helpful, informative, kept me updated! Everything was taken care of quickly they made this process a breeze ! Will use them again, highly recommend ?”
“It's intricate work so don't rush him. I sent a broken Russian Crystal goblet to Marc. He said be patient it would take a few months to get it done. His work is exquisite. The goblet is flawless. He is an artist who loves his work and making his clients happy.”
“Recently had work done at Caliber Collision on York Road in N. Royalton. This was our second interaction with them and Mike Adkins, General Manager. Our 2017 Roush Ford Convertible had extensive damage on the passenger side including wheels/tires and sheet metal work. Mr. Adkins ensured our vehicle was brought up to better than factory perimeters. All components of the car were checked to ensure no damage was undetected. The work performed was of a high quality due to the supervision of Mr. Adkins and his high expectations of his quality work force. He, also, was not above "hands on" work to ensure the job was completed in a timely manner. Caliber Collision is the only shop of this type to be considered for repairs to your vehicle.”
“I had a great experience with Gerber Collision. The team was super friendly and kept me updated every step of the way. I was honestly really impressed with how quickly they got everything done—the turnaround time was much faster than I expected.
What really stood out to me was the paintwork. My car has a pretty unique color/shimmer, and they matched it perfectly. I couldn’t believe how seamless it looked—it honestly looked just like the original paint. They clearly take a lot of pride in getting the details right.
I was also out of the country for three weeks, and they had to hold onto my car for over a week and a half. They stored it securely at no extra charge, which I really appreciated. And when I came to pick it up, not only had they washed the exterior, but I also noticed they cleaned up the inside of the car too—a really thoughtful touch.
All in all, I’m really happy with the work they did and how they treated me throughout the process. Definitely recommend this location if you’re looking for quality repairs and a team that goes the extra mile.”
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“If I could give 6 stars I would. Had a bad brake problem that needed immediate attention and they squeezed me in, got me in and out. Did amazing job. I'd highly recommend them to anyone needing work done. Very friendly and affordable service from the entire staff! Thankyou guys again! This is my new place ”