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“Great selection and prices. Always friendly and professional customer service. I noticed the atmosphere in the store, while shopping; customers were shopping and singing to the intercom music and so was I.If you are looking for household items, gifts and more, Big Lots (Trotwood) is the place to go!”
“Really? Absolutely amazing customer service I call I asked if they have something so instead of her lying or being insinuating if they had it or didn't have it. The girl on the phone ask me to call back and she would check on it. Thank you for not lying and appealing me by telling me it's there or it's not there when you don't really know. I love this store thank you so much West Milton Dollar tree everybody that works there EVERYBODY is amazing.!!!”
“Been coming here since I moved here back in late 2022 and never had a bad interaction here. They always have what I'm coming for so I've never had to substitute anything. My only complaint is on behalf of the employees. Yall need to take it easy on them if they are short staffed. I seen a sign one day saying they had to close earlier because they had been sent 2 trucks of deliveries with little to no help because of them being short staffed. I'm not sure as to why they are short staffed as I've not worked there before but corporate or who ever runs this establishment needs to take it easy on this store”
“Very impressed with store organization and cleanliness Manager(I believe, if not should be) was very friendly and helpful with the self checkout we were having issues with. Thank you for your help and patience”
“We visit the Englewood Dollar Tree on Wednesday November 3rd around 830pm. I usually shop in West Milton because my last visit here, over a year ago was not so pleasant. This store has done a complete change! Very well organized and clean now and stocked! The gentleman that waited on us at checkout was so polite and helpful! Thank you for that ? We look forward to shopping here again”
“The store has improved dramatically since last year. It used to be a total chaotic mess all thetime and was very difficuly to navigate. It's still a little messy, but nowhere near as bad. Getting through the aisles is much easier, and the staff is pretty nice now.”
“New management took over cleaned store up and looks great! The staff is very helpful and extremely nice. I go there everyday just about. Keep up the good work everyone.”
“LEWISBURG OHIO ***** Went to this Dollar General to get laundry soap and dish soap. While there asked to use the bathroom which seemed to be public because the men's and women's doors both stated see Associates for restroom key. I'm assuming who seemed to be the manager immediately was rude and unprofessional. Stating there's no public bathrooms. she also tried to say that she's had left the store to go to the gas station up the road to use the restroom apparently while on shift. Which I'm assuming also that that is a lie because it seemed to me they had to working bathrooms (i had just left there, it was broken) Needless to say I didn't get my laundry soap and dish soap. I would not recommend and that will be the first and last time I will ever go there. Very unprofessional. if the bathrooms aren't for the public then that should be posted on the doors.”
“Joey Savage the assistant manager is awesome!
Always kind and professional
Called me about a product that was not yet in stock to let me know it had come in.
Give this employee a raise!
Excellent customer service every time.”
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“Staff are hard workers. They are very nice and the night crew put in their time dealing with all the people coming in. I've been there when they have 10+ people in line and the self checkout is down and they still manage to get everyone checked out in time.”