“I purchased a riding lawn mower. The sales person, Jim Novak was very helpful and knowable about the unit.
Home depot has a 90-day satisfaction return policy.
After using it a couple time, I determined that my lawn is too hilly for a riding mower. The mower worked fine it just didn't like mowing on the side of a hill.
I called Jim and told him of my decision to return it. He was very professional, respectful, there was no challenge to my decision.
Within a couple hours he came to my home and picked up the mower. He even saw to it that my credit card was credited for the purchase. I didn't even have to come into the store.
I'll be in the market for a new mower very soon and rest assured I will be getting it from Home Depot.
Great Customer service.
Thanksx”
“Great to big shout out to the Brunswick Home Depot. We got about 10 plus inches of snow from last night through this afternoon. I went outside to use my brand new cub cadet blower and got one strip of the driveway completed before the blower and drive stopped working. I asked my neighbor Bob look at it and we noticed a bolt blew threw the plastic engine cover. Not sure how that happened but it did. I called the manager at the Home Depot and explained the situation. He u”
“This was my first time visiting the Brunswick location, and I was very happy with their selection. Kirby (I hope I’m spelling her name right) was beyond helpful and patient with me. She answered all of my questions and recommended a product to help keep my flowers looking their best until the end of their season. I wanted to leave a review because this type of assistance and service doesn’t really happen anymore. Thank you!”