“Store was very clean and well stocked associate went above and beyond what I was expecting for called and asked if they had item I was looking for and did I live 2 hours away she had it waiting for me at front desk called 4 other Ace hardware stores and go nowhere this store and associate cared about the job she did and care about customers”
“So While I had experiance that i shared, I do need to do a follow up. I did received a call from the CEO of Mentor Lumber today to voice his concerns and express a heartfelt appology. In speaking with him he was willing to do something to make things right. The time that he took to listen and do something needs to be known as well, not alot of companies to day do that, Restores my faith in the local guys,,,”
“Spacious while still having huge selections, super clean and organized, well lit with natural light and shop lighting, great people, wish I started going there sooner!”
“Exactky what I needed at the right price, and a titanium drilk set (I was not shopping for that I bought at 1/3 the cost of HOME DEPOT my usual hardware/home store.”
“Although I personally did not go into the store, the person that I took really like the store and found many items he was looking for especially on sale which was a big plus. Years ago I used to buy bad cold from them and they were always very nice to me and helpful.”
“Best thing to do at any home depot is know exactly where to look for what you're after. Search your store, check in stock availability for aisle and bay. Help can be thin sometimes”
“The schedule of work went precisely as they said it would . From the estimate to the finishing plumbing hookups everyone showed up on time as scheduled . Granite countertops fit perfectly and along with the sink have changed the look of my kitchen completely for the better . Would definitely recommend them to a friend .”
“We love this store!We try to get all our hardware and household stuff here to keep them in business too. Their stock is super for a small business and they can order everything they don’t have quickly. Competitive pricing too. Keep our small businesses open! Thanks Dave!”