“Moore Bros is a great hardware. The owner John is very knowledgeable and helpful. Unfortunately, he's about the only one. The women working the register are indifferent to your business. No hello, no smile, no eye contact and a less than enthusiastic thank you if you're lucky enough to get one. In general I just don't get the feeling that my business is appreciated if it's anyone other than John.”
“Chester was able to help do something I was unable to get a favored part of my household back in service. When thanking him he said, "We like to help our neighbors". Thanks for being there for that personal touch, Ormes.”
“Best place ever. They literally have one of everything at this store, and if they don't have it, they will tell you where to get it. They've saved my butt so many times when I needed a "last minute" part for a home fix and I didn't want to drive all the way into Cambridge. Love these guys, they're super helpful and knowledgable.”
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Hardware Stores
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“I've been a customer of Ormes for many years and you just can't beat the small town customer care! I often need unusual items and it seems they always have something that will take care of my need. I don't think I've ever seen such an organized and well-thought-out hardware store. Ruth always is efficient and knows how to treat customers. Lorrie is very personable and just a helpful person. As with any busy store in this day and age is going to have glitches in their help, but Ormes consistently gives great service and you know you will be back again!”