Dollar General provides a mixed shopping experience, according to customer reviews. Many appreciate the friendly and helpful staff, with one customer highlighting a positive interaction with a staff member named Stephen, who went the extra mile to assist. The store manager, Heidi, is recognized for her empathy and professionalism, especially during a troubling incident in the parking lot. However, some customers have faced challenges, such as closed doors during business hours without prior notice, and the presence of stock blocking shelves, which can hinder shopping. Despite these issues, the store is generally well-stocked, and customers note that the staff is fast and friendly, even if corporate policies sometimes limit their ability to manage the store effectively. Overall, Dollar General remains a reliable option for shoppers looking for good selection and service.
I had an awesome experience with the front desk, staff named Stephen, who, even with the extra mile by bringing items that I had forgotten to had paid for
April 2025
I like Dollar General BUT I Drove out of my way to go to the one in Reynoldsburg. Got there and they were closed. It was early afternoon on a Wednesday. No sign on the doors. Don't know what the deal was but I sure didn't appreciate the locked doors🙁
March 2025
Carts of stock always blocking shelves. No carrying baskets and only a few carts. This seems to be company wide. The staff here is good, fast, friendly, it's corporate policy on staffing that ties their hands