Kroger is a popular grocery store that offers a wide range of quality food and household products. The store provides a one-stop-shop for customers, with a diverse selection of fresh produce, meats, seafood, dairy, and home goods, as well as pharmaceutical needs. While the overall experience at Kroger can be positive, with friendly staff, clean displays, and efficient checkout, some customers have reported issues with customer service, security, and food storage. One location was described as an "old cramped Kroger" with unacceptable customer service, and security concerns, such as a customer finding a cupcake stuck in their car's door handle. Another location was criticized for not matching the quality and standards of the surrounding community, with a need for a severe update. Despite these concerns, other customers have had positive experiences, noting that the staff were friendly, the store was clean, and the checkout process was quick. However, some customers have reported issues with meat storage, where they have received spoiled products, leading them to believe there may be a problem with the overall food storage management. Overall, Kroger provides a wide range of products and services, but the quality and customer experience can vary across different locations.
My husband were just getting gas. The young man ar the pumps was awsome!!!!
March 2025
My issue here is with the baggers. I specifically load my groceries up on the belt separating toxic chemicals, like cleaning products from the food such as fresh chicken or ground beef. I go there this morning and the bagger puts chicken with Clorox my lunch meat with Clorox cleaning products Where is the common sense?
February 2025
Need lots of improvement with the customer service desk
