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February 2024 by Vivian f.
Good items high priced Samantha was great at customer service Stopped in from out of town. Needs review of manager
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February 2024 by Karlie Hale
This is one of the better looking goodwill in the area, I think. There's always nice things there and its clean and organized. However, there closing shift employees are the worst. So rude, lack any amount of soft skills.
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January 2024 by Lindsay Vogelgesang
I had a large donation from my work today that needed dropped off. I am the only driver on site but am 31 weeks pregnant so my coworkers did the heavy lifting and loaded the van. When I pulled up I informed the young man he would need the cart as it was a large donation. He rudely requested I get out and help him. I told him I was pregnant and unable to do heavy lifting, so I would help a little bit with the smaller items but I couldn't do the larger ones. He had a bad attitude the whole time as he was unloading and I feel was very disrespectful. I have never once been asked to get out and unload the items I was donating. This was the first time I've ever been met with rudeness and disrespect, but it is something that should be addressed with staff.
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December 2023 by Chad Wesley
We were severely dissatisfied with the employees' rude behavior and the overall unwelcoming atmosphere of this store. We not-so-jokingly said that they should call it BadWill because of the hostility and anger directed at unsuspecting customers. We will not be returning to this location.
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November 2023 by Meghan Miller
This place is an absolute train wreck. I used to come to Goodwill all the time to get my clothes since I can’t afford to pay things at full price they wanted $20 for a pair of UGG boots that were dirty and smelled. They wanted $20 for a pair of jeans? I’m sorry who is coming up with these prices? Same thing withthe village discount in Akron Ohio. They think that they are an antique store now apparently and think that it’s OK. The village discount in Akron Ohio. They think that they are an antique store now apparently and think that it’s OK to price things so so high that most people can’t afford them. I remember when everything was under five dollars at thrift stores and now you can can’t even find anything for under five dollars unless it is half of. I wouldn’t shop here anymore and honestly it’s not worth it. If they find anything in their donations that is remotely worth any money, they will take that item and either sell it on their auction site to try and squeeze as much money out of it as possible or they’ll put it on a display case and put the price up to $100 and see if some idiot would buy it.
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October 2023 by Doug Moschella
The one on Atlantic is the worst. They will damage your car when unloading it and act like it never happened. And the manager doesn’t care either.
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April 2023 by Peewee
My wife loves these stores
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February 2023 by gnugut
A very clean well-organized store. Friendly staff and good prices!
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February 2023 by Erik Custar
Good store. Amazing selection. But there prices on some things are insane. They get things for free. Nobody comes there to spend 20 on shoes
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December 2022 by Summer E.
This used to be my favorite goodwill (because they still kept their prices low) until recently. I stopped in here just to browse and there were Christmas trees selling for almost $300!! Not to mention the candles that are aldi brand(that are $4 brand new!) selling for close to seven dollars. If I wanted to spend those prices I would shop at major stores. Absolutely insane!
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November 2022 by Dianna Gatz
Always love a good bargain and there are many to be found here.
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September 2022 by Jbrill Sultan
Nice store clean ppl are very friendly here. ?♥️
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August 2022 by Stella Juarez
Love this place, you can get things you need and don't need at a great price. Wonderful people working there
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August 2022 by George Roberts
I first would like to say that I have seen lots of positive changes in the store. The staff seems to be working very hard and keeping the store stocked. The prices are ok and understand all the positive thing in the community goodwill does. I would also like to say how wonderful the new manager is, I think her name was Anita. She was so polite and nice but seemed to have a ton to do. I would recommend this store. Would like to see the store a little more modern though.
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August 2022 by Tracy Gribble Neighbor
Well after standing in line for 15 minutes while 1 register was opened, mid day and very busy, the 2nd register opened and said I'll take who's next and I slid into that line BUT I allowed 2 ladies with less items in front of me and they proceeded to say rude things toward me and then the cashier chimed in along with them. I also saw him ring up a tagless item with the tag of another item which isn't the way things are supposed to be. He walked them out and took his sweet old time getting back to start ringing me out. Neither of the ladies I let pass me by spent more than $9.00 and were just blatantly rude along with the cashier. So if he is working I will not go in period, if at all. Browse & Buy in Dover has better prices and friendlier faces and they're all volunteering their time, not bashing those that pay their wages.
